2013
DOI: 10.1109/tbc.2012.2220231
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Quantifying the Influence of Rebuffering Interruptions on the User's Quality of Experience During Mobile Video Watching

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Cited by 110 publications
(51 citation statements)
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“…This problem is the part of a more general topic dealing with waiting times before service consumption and interruptions during the consumption. Although, the subject has been studied for several decades in the domain of market research, in the context of Internet video services it is rather recent issue [13,19]. The re-buffering which takes place in the middle of video playback is usually a consequence of the congestion avoidance algorithm of TCP [5].…”
Section: Quality Measuresmentioning
confidence: 99%
“…This problem is the part of a more general topic dealing with waiting times before service consumption and interruptions during the consumption. Although, the subject has been studied for several decades in the domain of market research, in the context of Internet video services it is rather recent issue [13,19]. The re-buffering which takes place in the middle of video playback is usually a consequence of the congestion avoidance algorithm of TCP [5].…”
Section: Quality Measuresmentioning
confidence: 99%
“…Degraded network conditions may cause empty video buffers, thereby causing video choppiness. Interruptions in the video playback due to rebuffering lead to user frustration and should be avoided if alternative video configurations exists [10].…”
Section: Youtube's Static Optimization Of the Qualitymentioning
confidence: 99%
“…Through this subjective question, users could specify how they perceived the video playback on a 5-point rating scale. Although loading time and interruptions can be measured objectively, the user's opinion is important since not all playback interruptions are perceived as equally disturbing [15], [10]. Table I lists the mean value (MOS) and the standard deviation of the obtained ratings.…”
Section: Users' Quality Feedbackmentioning
confidence: 99%
“…Unfortunately, the QoS parameters do not always reflect the perceived quality of a service perfectly, since they only take into account network related aspects and neglect device characteristics, context parameters, and user aspects. In contrast, subjective quality measurements with actual test subjects can be performed to assess how a service is really perceived by the user, or how the Quality of Experience (QoE) is [10,11].…”
Section: Introductionmentioning
confidence: 99%