Quality of working life – macroergonomics point of view

Abstract

Quality of working life is one of the aspects of social dimension of sustainable development. It has been field of interest of managers for many years, since it is considered both an element of competitive edge of a company and of research conducted by scientists searching for factors influencing its level. Continuously, for many years, macroergonimics (third generation of ergonomics) has been supporting practitioners and academics in meeting their goals. The paper presents the term of macroergonomics and its range, as well as identification of factors influencing quality of working life based on the literature on the subject. Moreover, it introduces contribution of participatory ergonomics to improving satisfaction of employees and improving quality of working life.