Quality of Working Life among Nurses at a General Hospital in Malaysia

Abdullah, Nurmuslimah Kamilah; Rashid, Ruzaidah Sulong A.; Lukman, Najah; Yusof, Yau’Mee Hayati Mohamed; Annuar, Masthura

doi:10.2991/ebic-17.2018.52

Cited by 5 publications

(7 citation statements)

References 15 publications

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“…The concept of QWL is broad and diverse. In a nutshell, many view QWL as closely linked to job satisfaction, humanizing work or individualizing organizations by assigning jobs that are relevant, giving equal prospects to develop human capabilities so that employees perform well, ensuring job security, covering employees' feelings about the job content, career advancement, autonomy, teamwork, participation in decision-making, communication, adequate pay and benefits, managerial support, work–life balance and providing safe and healthy working conditions (Abdullah et al , 2018; Verma, 2015). Improving the QWL of employees is essential in increasing their performance and productivity.…”

Section: Background Of Study and Hypotheses Developmentmentioning

confidence: 99%

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The mediating role of employee commitment in the relationship between quality of work life and the intention to stay

Agus

Selvaraj

2020

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PurposeThe aim of this study is to investigate the relationship between quality of work life (QWL), employee commitment and the intention to stay of nurses in private hospitals in Malaysia.Design/methodology/approachA cross-sectional survey design was used in this study. Primary data were collected through self-administered questionnaires with nurses as the respondents from four private hospitals in the states of Selangor and Kuala Lumpur, Malaysia. Out of 300 questionnaires distributed, 202 valid responses were received. Statistical analyses employed were descriptive statistics, Pearson's correlation, confirmatory factor analysis and structural equation modeling (SEM).FindingsThe strongest QWL construct that contributed significantly to the intention to stay among respondents is work context, followed by work world, work design and work life/home life. The findings further indicate that employee commitment partially mediates the relationship between QWL and the intention to stay. In conclusion, if employees are contented with their QWL, the stronger will the employee commitment be in the organization and ultimately their intention to stay.Originality/valueThis study provides robust evidence for private hospital administrators to enhance their employees' QWL, especially if they are opting to ensure that the turnover of the staff is contained.

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Section: Background Of Study and Hypotheses Developmentmentioning

confidence: 99%

“…With a growing attention in nursing and QWL, it is interesting to note that only limited empirical studies have been conducted on nurses' QWL in Malaysia (Abdullah et al , 2018). In addition to that, studies have shown that the QWL of nurses in Malaysian private hospitals has not been extensively researched.…”

Section: Introductionmentioning

confidence: 99%

The mediating role of employee commitment in the relationship between quality of work life and the intention to stay

Agus

Selvaraj

2020

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“…Person-Job (PJ) Fit and Adaptive Performance (AP) Moreover, it seems that PJ fit is a not important antecedents of Adaptive Performance (Abdullah, Rashid, Lukman, & Annuar, 2018). This aspect only focuses on significant correlation between PJ fit and Adaptive Performance, however, theoretical arguments and results suggested that few psychological and motivational factors mediates the relationship between PJ fit and Adaptive Performance.…”

Section: Literature Review Person-group (Pg) Fit and Adaptive Performance (Ap)mentioning

confidence: 99%

“…The finding of this study will, therefore, be relevant to the ministry of health in Malaysia in making decisions that are relevant to the adaptive performance of nurses (Park, et alm,. 2020;Abdullah, et al,. 2018;Chong, et al,.…”

Section: To the Policy Makers And Other Relevant Stakeholdersmentioning

confidence: 99%

Person Environment Fit and Adaptive Performance among Nurses in Malaysian Public Hospitals

Shahidan¹,

Azizan²,

Arifin³

et al. 2021

IJARBSS

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The performance of public hospital employees, especially nurses, has become a major concern nowadays. Therefore, nurse's ability to cope and respond fast to excel in the workplace will boost their performance while solving patients' problems and safe people's life. As a result, the aim of this research is to investigate the factors that lead to enhance nurses' adaptive performance by study on relationship between person environment (PE) fit, work engagement (WE), and adaptive performance (AP). The researchers also look into the role of WE as a potential mediator. PE fit was assessed in three dimensions in this study: person-group (PG) fit, person-job (PJ) fit, and person-supervisor (PS) fit. Furthermore, vigor, determination, and absorption were used as mediators of WE, while AP was assessed as unidimensional in this analysis. A total of 638 questionnaires were distributed to nurses in the Emergency Departments of twelve Malaysian public hospitals, with 430 of them being evaluated using Partial Least Squares Structural Equation Modeling (PLS-SEM). The methodological findings of this analysis suggest that PE fit measurements (PG fit and PJ fit) are related to AP while there is a positive significant relationship between PJ and PS fit (for PE fit) and WE. The finding also affirms the presence of a substantial positive interaction between WE and AP. In addition, WE also mediates the relationship between three dimensions of PE fit (PJ fit, PS fit, and AP fit) and AP. According to the results, public hospital administrators should place a greater emphasis on the person fit of nurses in order to increase their work performance and adaptability in their challenging working space. Finally, this study discusses the theoretical and functional contributions, as well as shortcomings and possible research suggestions.

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“…In Malaysia, empirical studies regarding QWL among academic staff in universities are still lacking (Farid et al, 2015). Current studies on QWL among academic staff in Malaysia are still restricted and many of them were using quantitative approach (Siron et al, 2012;Narehan et al, 2014;Farid et al, 2015;Ramos et al, 2015;Abdullah et al, 2018). In Malaysia, one of the key focus in the country's Education Blueprint (Higher Education), 2015-2025 is "Talent Excellence", which aims to attract, recruit and retain the best talents among the academic community at the higher education institutes, especially the younger academics.…”

Section: Literature Reviewmentioning

confidence: 99%

Exploring the Factors Affecting Quality of Work Life among Millennial Academic Staff in Malaysian Public Universities

Rahman

Mustaffa

Wahid

et al. 2019

International Journal of Asian Social Science

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The article aims to explore factors that affects the quality of work life (QWL) among millennial academic staff in Malaysian public universities. Qualitative approach using semi-structured interview was conducted on ten millennial academic staff from four public universities in Malaysia to provide an in-depth explanation on the important factors that affect their QWL. The data were transcribed and analyzed using thematic analysis. The findings identified that factors such as heavy workload, inadequate facilities, lack of advanced technology, leaders that provide less care on welfare, as well as students' issue could affect the ability of the millenial academics to achieve a good QWL. On the other hand, other factors such as flexibility, supportive colleagues and job security help to ease their working life, hence, making their job more meaningful. The present study generates a deeper understanding of the QWL factors specific to the academics from millennial generation, thus indicating the importance of recognizing generational differences in QWL. The implication of this study is expected to facilitate the design and implementation of appropriate strategies to decrease the academics' work stress, increase their job satisfaction and overall QWL. Contribution/ Originality:This study contributes to the existing literature by presenting an in-depth exploration of the factors affecting quality of work life (QWL) specific to the academics from the millennial generation. This study is one of the very few studies which have investigated the QWL using qualitative approach in the Malaysian context. INTRODUCTIONRecent studies have shown that stress among academic staff had risen due to the change and development in the higher education sector (Shin and Jung, 2014;Ismail and Noor, 2016). Work stress, if not managed effectively, could impact the quality of work life (QWL) of the academic staff (Hans et al., 2015), decrease their productivity and lead to negative repercussion on student's learning and achievement (Phillips et al., 2007;Banerjee and Mehta, 2016). Thus, QWL is an important subject to focus on as high quality of work life is a main factor that contributes to a high quality learning environment and high quality students. When an academic staff leads a high quality

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Quality of Working Life among Nurses at a General Hospital in Malaysia

Cited by 5 publications

References 15 publications

The mediating role of employee commitment in the relationship between quality of work life and the intention to stay

The mediating role of employee commitment in the relationship between quality of work life and the intention to stay

Person Environment Fit and Adaptive Performance among Nurses in Malaysian Public Hospitals

Exploring the Factors Affecting Quality of Work Life among Millennial Academic Staff in Malaysian Public Universities

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