Quality of work life, burnout, and psychological capital of human resource practitioners

Abstract

Employees are humans with inherent physical and psychological needs, experience emotions and self-awareness, seek value and purpose through their jobs, and could always be in a relentless pursuit of a better life. This study determined the relationship between the quality of work life, level of burnout, and psychological capital of human resource practitioners in CALABARZON. The study revealed a moderate quality of work life, a low degree of burnout, and a high optimism but low resilience among human resource practitioners in CALABARZON. There were highly significant relationships found between quality of work life and burnout, particularly an indirect correlation between the quality of work life and burnout in terms of exhaustion and cynicism and a direct correlation with professional efficacy, which means that the better quality of work life, the less experienced exhaustion, and cynicism. In comparison, the better quality of work life, the greater the professional efficacy.In addition, psychological capital is significantly correlated with quality of work life which means that the better the employees' psychological capital, the better their quality of work life.Finally, psychological capital was found to be indirectly correlated with exhaustion and cynicism but indirectly correlated with professional efficacy, which means that higher levels of psychological capital could lead to lower exhaustion and cynicism. In comparison, higher levels of psychological capital could lead to high levels of professional efficacy. From these results, a framework was developed to boost individuals' mental and physical well-being to mitigate burnout symptoms among employees.