Quality of work life among nurses working at a provincial general hospital in Vietnam: a cross-sectional study

Abstract

Aim: To measure the overall level of quality of work life (QWL), and its association with personal and work-related factors among nurses working at a provincial general hospital in Vietnam. Design: A cross-sectional study. Methods: One hundred and sixty nurses were selected by stratified random sampling. Questionnaires were used to survey personal factors, job position, salary, and working years, including work life dimensions. The reliability of the instrument used for the survey was tested using Cronbach alpha, which yielded an index of 0.925. Data were analyzed using the Chi-square test (p < 0.05), and Pearson's and Spearman's correlation coefficient. Results: The overall score of QWL among nurses was moderate, scaled at 3.04 (± 0.55). A weak positive correlation between QWL and age (r = 0.196), working years (r = 0.204), and care-giving responsibilities at home (r = 0.179) was revealed. Educational level was most strongly associated with QWL (r = 0.515), and a multiple linear regression analysis confirmed that the standardized coefficient was highest for education (0.365). Conclusion: The majority of the nurses had a moderate level of overall QWL, with education the key associated factor. Our findings may help to improve the nursing profession, and, hence, the quality of healthcare in Vietnam.

Factor Affecting the Quality of Work Life Among Nurses: A Systematic Review

“…Studies have shown that nurses with higher levels of education experience better quality of work life. 3 , 5 , 10 , 21 , 24 , 25 , 31 , 32 This is because it affects their salary, 5 , 10 , 21 job responsibilities, 24 workload, 10 promotion opportunities, 25 and occupational position. 31 However, according to Moradi et al, 34 nurses with lower levels of education reported a better quality of work life than those with higher levels of education.…”

“…According to Van et al 3 quality of work life (QWL) refers to an employee’s perception and evaluation of their work in the context of their life. QWL extends to encompass an individual’s life, which, in turn, may influence their work experiences.…”

“…Consequently, the QWL of the workforce emerges as a critical consideration for employers to address. 3 Recognizing and understanding the nuanced dimensions of QWL is pivotal for employers seeking to create environments that foster the well-being and satisfaction of their employees, ultimately contributing to a more positive and productive workplace.…”

Quality of Work Life among Nurses Working in Secondary Level Hospitals in Bangladesh

“…These findings were nearly similar to other studies, where the QWL scores of nurses were 106.3±19.1. 3,4 The QWL of the nurses was statistically significant with night shifts in the last month, ability to have meals at an appropriate time, an opportunity to spend time with family and friends, conflicts with co-workers and conflicts with doctors (p<0.05).…”

“…3 The QWL is a complex variable that is significantly affected by many issues. 4 These include the nature of the work being performed, the working environment, adequate and just compensation, job opportunities, duty discretion, and participation in decision-making processes, job safety, and occupational stress, organizational security in terms of employment and interpersonal relationships, and work-life balance. [5][6][7] All citizens of Bangladesh should have access to both public and private institutions for high-quality, reasonably priced medical care, according to the country's national health care strategy.…”