Quality of Women's Health: Taking the Measure of Managed Care

Gonen, Julianna S

doi:10.1016/s1049-3867(98)00046-2

Cited by 6 publications

(4 citation statements)

References 4 publications

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“…This gap in knowledge is important to address if we are to incorporate women's perspectives in quality measures [8][9][10] and to recognize women's own expectations for healthcare, their common experiences with the healthcare process and system, and their health needs in the design of patient satisfaction instruments. 11 This paper presents results from a focus group study.…”

Section: Introductionmentioning

confidence: 99%

A Qualitative Analysis of Women's Satisfaction with Primary Care from a Panel of Focus Groups in the National Centers of Excellence in Women's Health

Anderson

Barbara

Weisman

et al. 2001

Journal of Women's Health & Gender-Based Medicine

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Health issues unique to women and differences in healthcare experiences have recently gained attention as health plans and systems seek to extend and improve health promotion and disease prevention in the population. Successful efforts focused on enhancing quality of care will require information from the patient's perspective on how to improve such services to best support women's attempts to lead healthy and productive lives. The National Centers of Excellence in Women's Health program (CoE), sponsored by the Office on Women's Health within the Department of Health and Human Services, is based on an integrated model uniting research, training, healthcare, and community education and outreach. To examine women's concept and definitions of healthcare quality, 18 focus groups comprising 137 women were conducted nationwide on experiences and attributes of healthcare that women value in primary care. Following the focus groups, a woman-focused healthcare satisfaction instrument was developed for the purpose of assessing and improving healthcare delivery. We describe the qualitative results of the focus group study.

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Section: Introductionmentioning

confidence: 99%

A Qualitative Analysis of Women's Satisfaction with Primary Care from a Panel of Focus Groups in the National Centers of Excellence in Women's Health

Anderson

Barbara

Weisman

et al. 2001

Journal of Women's Health & Gender-Based Medicine

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“…Quality is defined through the eye of the beholder. 2 Consumers focus on the satisfaction dimension. Professionals focus on treatment outcomes.…”

mentioning

confidence: 99%

Through the Eye of the Beholder: Multiple Perspectives on Quality in Women's Health Care

Stichler¹,

Weiss²

2001

Journal of Nursing Care Quality

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As health care organizations strive to create a unique identity within today's competitive arena, quality has emerged as a focal point for organizational identity. Quality and its continual improvement has become the guiding framework for organizational planning and evaluation.Nowhere is competition for services and service line development more intense than in women's services. Health care lenders recognize the power of women as health care consumers who make many of the decisions about the family's health care plan or where the family will receive care. Women often shop around for quality health care services for themselves and their families. They relate stories about the quality of care they have received to others in their network of friends and family.Quality is an illusive concept. There are many approaches to defining quality, including:(1) a transcendent approach where quality is undefined but evident when it exists; (2) a productbased approach where the product is measured by the quantity of its component attributes; (3) a user-based approach where the measure of quality is its ability to satisfy the customer; (4) a manufacturing-based approach where quality is conformance to standards; and (5) a valuebased approach where quality is excellence at an affordable price. The purpose of this study was to identify definitions of quality in women's health care from the multiple stakeholders of the women's service line. Listening to the voice of women and their providers provided the foundation for uncovering the way women describe and evaluate quality in their health care services.

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“…A high degree of formalization of quality assessment that is 'gender sensitive' and suited to women's needs has emerged in the US (Gonen, 1999). The National Committee for Quality Assurance, for instance, set up a Women's Health Measurement Advisory Panel.…”

Section: Mainstreaming Gender Into Healthcare: New Options and Limitamentioning

confidence: 99%

“…Meanwhile, in US research, what has become visible is not simply the problems that arise when too little consideration is paid to gender analysis, but the consequences of a routinized and simplified application that tends to reduce gender analysis to biological sex differences. A high degree of formalization of quality assessment that is 'gender sensitive' and suited to women's needs has emerged in the US (Gonen, 1999). The National Committee for Quality Assurance, for instance, set up a Women's Health Measurement Advisory Panel.…”

Section: Mainstreaming Gender Into Healthcare: New Options and Limitationsmentioning

confidence: 99%

From Women's Health to Gender Mainstreaming and Back Again

Kuhlmann

2009

Current Sociology

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This article links experience from the women's health movement to gender mainstreaming approaches and feminist agendas. The aim is to assess the options and limitations of gender mainstreaming and the links with changing governance in healthcare in western countries. From the late 1960s, the women's health movement was a forerunner of today's commonplaces of successful models of health reform. Women significantly advanced new policy approaches on user participation, a collaborative health workforce and better and safer information. This article traces these trajectories and the dynamics in healthcare systems. It argues the need for feminist agendas in order to mainstream gender approaches into health reform processes and thereby, counteract neoliberal concepts that shape health policy debates across countries. Linking the experience of the women's health movement to gender mainstreaming approaches highlights that feminist agendas contribute to a better quality of care for women and men.

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Quality of Women's Health: Taking the Measure of Managed Care

Cited by 6 publications

References 4 publications

A Qualitative Analysis of Women's Satisfaction with Primary Care from a Panel of Focus Groups in the National Centers of Excellence in Women's Health

A Qualitative Analysis of Women's Satisfaction with Primary Care from a Panel of Focus Groups in the National Centers of Excellence in Women's Health

Through the Eye of the Beholder: Multiple Perspectives on Quality in Women's Health Care

From Women's Health to Gender Mainstreaming and Back Again

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