Quality of primary care from the patient perspective in Saudi Arabia : a multi-level study.

Alahmary, Khalid

doi:10.18297/etd/22

Cited by 1 publication

(1 citation statement)

References 159 publications

(219 reference statements)

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“…In fact, 60% complained that doctors do not spend enough time with them, and 30% had concerns about the financial burdens caused by the cost of medical care ( Alshareef et al, 2020 ). Within the same context, Alahmary (2014) compared patients’ experiences in a community-based primary care system and an employer-based primary care system and concluded that enhancing the quality and continuity of patient–physician relationship can improve patients’ experience of care. In addition, a recent systematic review conducted by Almutairi and Al Shamsi (2020) to identify the challenges to quality primary health care in Saudi Arabia highlighted the need for certain professional development strategies and organizational culture improvements to enhance the quality of primary healthcare system.…”

Section: Review Of Literaturementioning

confidence: 99%

Chronic Illness Patients’ Perceptions of Quality of Care During Hospitalization: A Qualitative Study

et al. 2023

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Introduction The rising prevalence of patients living with chronic illnesses and frequent hospitalizations represent many challenges in delivering high-quality care. Assessing patients’ perceptions and needs regarding the quality of health care services is a critical step in improving quality of care. Objective This study sought to explore the perception of quality of care from the perspectives and experiences of chronically ill patients during hospitalization. Methods This study was conducted using a qualitative descriptive design. Face-to-face semi-structured individual interviews were conducted with 15 chronically ill patients at their bedside during their current hospital admission. Analysis followed Braun and Clarke's thematic analysis approach. Results Overall patients were pleased with their hospitalization experience; however, they highlighted many aspects of care that can be addressed to improve the quality of care provided. Five themes were identified from the analysis as follows: defining quality of care; aspects related to the healthcare providers; unmet care needs; patient's involvement in healthcare decisions and care expectations and outcomes. Conclusion A key finding of this study was the association between quality of care and healthcare providers’ skills, clinical competence, and attitudes. Poor communication and discoordination of care were the most significant impediment expressed. Actively involving patients in care may be effective when combined with meeting expectations. The findings of this study helped to identify the strength points and areas of improvement that are the cornerstone for developing tailored and patient-centered strategies to improve the quality of care during hospitalizations among chronically ill Saudis.

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Section: Review Of Literaturementioning

confidence: 99%