Quality of Health Services of Non-Accredited Health Centers on Patient Satisfaction

Abstract

Based on the results of preliminary studies at the research location, namely Tiakur Health Center, the average number of visits was 3,711 outpatient visits (Health Office of Southwest Maluku Regency, 2022). Specifically, in Southwest Maluku Regency itself there are 21 Health Center with a total of 41,766 outpatient visits and a total of 17,883 inpatient visits. Where 15 of them are health centers that already have accreditation and 6 are non-accredited.