Quality of Direct Cash Assistance Services Affected by Covid-19 on Community Satisfaction of Direct Cash Assistance Recipients in Pejeng Village Gianyar Regency, Bali Province
Abstract:Pejeng Village Government Services in Handling Covid-19 in the Village through the Village APB by distributing Direct Cash Assistance (BLT) to the community. The quality of BLT distribution services in Pejeng Village will have an impact on community satisfaction. There were problems related to the BLT distribution that was not right on target. This condition is the background of this study to determine whether responsiveness, reliability, assurance, concern, and tangibles partially and simultaneously affect th… Show more
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