“…These include geographic region, 70-72 hospital volume, 73,74 urban location, 75 teaching status, 72,76 and safety net status. 77 Variation in outcome does not seem to associate with large differences in protocols or processes of care, such as rapid response teams, clinical guidelines, use of hospitalists, and medication checks. 78 Instead, hospitals in the top or bottom tier of risk-standardized mortality after myocardial infarction differ substantially in terms of their organizational goals and values, senior management involvement, staff presence and expertise in care for patients with acute myocardial infarction, communication and coordination among relevant groups, and problem solving and learning.…”