Quality management practices and operational performance: Empirical evidence for Spanish industry

This study seeks to investigate the relationship between quality management practices and sustainability performance as well as the moderating effects from quality management implementation timeline, type of industry, and firm size on this relationship. Data were collected from enterprises in Vietnam from July 2016 to March 2017. Based on a sample of 144 valid responses, empirical results indicate that quality management practices have mixed impacts on economic performance and environmental performance, while show positive impact on social performance. The results found four quality management practices that have significantly positive impact on sustainability performance: top management support for quality management, design for quality, quality data and reporting, and continuous improvement. These practices could be considered as critical quality management factors that significantly contribute to sustainability goals. Furthermore, the study found significant moderating effects of three contextual factors on the relationship between quality management practices and sustainability performance. The study enriches the literature on quality management and sustainability management, and offers some important insights into efficient allocation of resources to achieve sustainability goals.

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“…This contributes to environmental and economic sustainability. This argument is supported in the literature [12,23,71].…”

Section: Analytical Framework and Hypotheses Developmentsupporting

confidence: 59%

“…The contributions of these practices are also highlighted in the literature. For instance, the roles of Top management support [14,39,65]; Product/service design [12,30,73]; Quality data and reporting [14,63]; and Continuous improvement [23,71].…”

Section: Findings and Discussionmentioning

confidence: 99%

Contribution of Quality Management Practices to Sustainability Performance of Vietnamese Firms

2018

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“…This means that the total quality management effects the company's performance positively. The results of the research show similarities Cerio (2003), Douglas and Judge (2000) and Çetindere et al (2015).…”

Section: Resultssupporting

confidence: 68%

“…When the studies conducted on the effects of the total quality management on company's performance examined generally, it is observed that TQM practices have positive impacts on efficiency and production performance (Chenhall, 1997), quality (Prajogo and Hong, 2008;Lee et al, 2003) employee and customer satisfaction (Fuentes et al, 2006) and total company performance (Dougles and Judge Jr., 2000; Cerio, 2003;Çetindere et al, 2015). The summary of the literature, which was stated in general above, is presented on the Table 2.…”

Section: The Literature Concerning the Effect Of Total Quality Managementioning

confidence: 99%

“…Based on this point of view, the hypothesis stated below was developed; H1: Advanced manufacturing technologies have a positive effect on the company's performance. Douglas and Judge (2000), Sharma (2006), Cerio (2003) and Çetindere et al (2015) have stated that total quality management has a positive effect on company's performance. Based on this point of view, the hypothesis stated below was developed;…”

Section: The Model and The Variables Of The Researchmentioning

confidence: 99%

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İleri İmalat Teknolojileri ve Toplam Kalite Yönetiminin İşletme Performansı Üzerindeki Etkisi: Trabzon’da Faaliyet Gösteren İmalat İşletmeleri Üzerine Bir Uygulama

Tosunoğlu

Cengiz

Akelma

2017

The Journal of International Scientific Researches

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How do integrated quality and environmental management practices affect firm performance? Mediating roles of quality performance and environmental proactivity

2018

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Based on a sample of 208 Turkish firms, this paper investigates the integration of two management systems, quality management and environmental management, and explores the effect of this integration on firm performance. First, a conceptual framework was developed, relying on the premises of the resource‐based view. Second, mediating roles of quality performance and environmental proactivity were examined on the association between integrated quality and environmental management systems and firm performance. Among the underlying trends, both quality performance and environmental proactivity were found to fully mediate the relationship between integrated quality and environmental management and firm performance.

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Quality management practices and operational performance: Empirical evidence for Spanish industry

Cited by 76 publications

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Contribution of Quality Management Practices to Sustainability Performance of Vietnamese Firms

Contribution of Quality Management Practices to Sustainability Performance of Vietnamese Firms

İleri İmalat Teknolojileri ve Toplam Kalite Yönetiminin İşletme Performansı Üzerindeki Etkisi: Trabzon’da Faaliyet Gösteren İmalat İşletmeleri Üzerine Bir Uygulama

How do integrated quality and environmental management practices affect firm performance? Mediating roles of quality performance and environmental proactivity

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