Abstract:Introduction The need for quality management in education goes back to the 1880s when it was realized thatstandards need to be put in place to ensure that educational institutions graduate competent degreeholders (who have been trained in accredited programs) This is now seen necessary to standardizehigher education to meet the expectation of society & to respond to cross-border employment (1, 2)Quality assurance models were adopted by HEIs, mainly relying on industrial models which werenot entirely suitab… Show more
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