Quality management implementation across different scenarios of competitive structure: an empirical investigation

The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey

“…We adopted the items of the questionnaires of Ahire and Ravichandran [58] [65], Tari et al [42], and Zu et al [37] for both the TQM and performance measurements. The items of the questionnaires of Anderson et al [66], De Cerio [67], Flynn et al [68], Fuentes-Fuentes et al [69], Saraph et al [70], and Taveira et al [71] were adopted for the TQM items, and the items of the questionnaires of Benson et al [72], Kannan and Tan [50], and Terziovski et al [53] were used for the performance measurement items. We inserted repeating items in each page of the questionnaire to figure out respondent bias and carefulness.…”

Management control systems in innovation companies: a literature based framework

“…Furthermore, Fuentes-Fuentes et al (2007) revealed that companies that were confronted with high buyer power stressed quality management techniques that pursue a cost reduction strategy. As results control is an important tool for strategies of cost reduction Porter 1980), it is hypothesised:…”

Environment-quality management coalignment across industrial contexts: An empirical investigation of performance implications

“…Given the connection between QM and organizational and marketing strategy (Chapman, Murray, & Mellor, 1997;Fuentes-Fuentes, Lloréns-Montes, & Albacete-Sáez, 2007;Sousa, 2003;Srinidhi, 1998;Rust et al, 2002;Taylor & Wright, 2003) and the importance of structural characteristics of the industrial environment for the effective implementation of this strategy, it seems necessary to study in greater depth the possible connection between the results of firms that have implemented QM and their industrial context.…”