Abstract:Because of the redefinition of national defense needs and the reduction of defense budgets, the management of complex combatant repair is more imperative than ever. To this end, the US. Navy is calling for Total Quality Leadership (TQL) strategies from its agencies and contractors. These strategies are derived from well known initiatives of quality management, such as those of Deming. They define the basis of any quality program.Quality methodologies have proven highly effective in the manufacturing sector, bu… Show more
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