Quality Expectations in the Malaysian Wooden Furniture Industry: The Foreign Buyers Perspective

Ratnasinga, J.; Yoon, C. Y.; Mohamed, Saiful Bahri; Kass, Roslan Mohd.

doi:10.3923/jas.2013.889.894

Cited by 2 publications

(4 citation statements)

References 5 publications

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“…The industry's socioeconomic significance is evident, as it has generated approximately 2.5 billion USD in currency while providing a significant number of participating employees with job opportunities (Akbar, Razak, Wadood, & Al-subari, 2017). The key issues raised were the lack of competitiveness and insufficient technology and innovation (Ratnasingam, Yoon, Mohamed, & Kassim, 2013). However, in recent years, Malaysian furniture manufacturers have been increasingly competing with other cheap furniture manufacturers, notably China and Vietnam (Ratnasingam et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

“…The key issues raised were the lack of competitiveness and insufficient technology and innovation (Ratnasingam, Yoon, Mohamed, & Kassim, 2013). However, in recent years, Malaysian furniture manufacturers have been increasingly competing with other cheap furniture manufacturers, notably China and Vietnam (Ratnasingam et al, 2013). Malaysian furniture manufacturers, therefore, need to adopt strategies that can increase productivity, competitiveness and innovation (Akbar et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Entrepreneurial orientation dimension affects firm performance: A perspective from the Malaysian furniture industry

Akbar¹,

Khan²,

Wadood³

et al. 2020

EBER

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Entrepreneurial orientation dimension affects firm performance: A perspective from the Malaysian furniture industry

Akbar¹,

Khan²,

Wadood³

et al. 2020

EBER

View full text Add to dashboard Cite

“…The company's performance depends on the employees' efficiency [67]. Benefits and improved performance are primarily due to the development of employees, individuals, and work groups [68]. One possibility is the implementation of motivational programs, because this improves individual and organizational performance [69].…”

Section: Human Factorsmentioning

confidence: 99%

“…The study finds that environmental and quality systems positively impact the adoption of technological innovations [67]. Ratnasingam et al (2013) explore quality expectations in the Malaysian wooden furniture industry from the perspective of foreign buyers [68]. The study finds that foreign buyers expect high-quality products to be delivered on time, meet their specifications, and be priced competitively.…”

Section: Innovations and Businessmentioning

confidence: 99%

Surveying Quality Management Methodologies in Wooden Furniture Production

Skorupińska,

Hitka,

Sydor

2024

Systems

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Furniture production is a specific industrial sector with a high human labor demand, a wide range of materials processed, and short production runs caused by high customization of end products. The difficulty of measuring the aesthetic requirements of customers is also specific to furniture. This review of academic papers identifies and explains effective quality management strategies in furniture production. The reviewed literature highlights a range of quality management methodologies, including concurrent engineering (CE), total quality management (TQM), lean manufacturing, lean six sigma, and kaizen. These strategies encompass a variety of pro-quality tools, such as 5S, statistical process control (SPC), quality function deployment (QFD), and failure mode and effects analysis (FMEA). The strengths of these quality management strategies lie in their ability to enhance efficiency, reduce waste, increase product diversity, and improve product quality. However, the weaknesses concern implementation challenges and the need for culture change within organizations. Successful quality management in furniture production requires tailoring strategies to the specific context of the furniture production industry. Additionally, the importance of sustainability in the furniture industry is emphasized, which entails incorporating circular economy principles and resource-efficient practices. The most important finding from the literature analysis is that early detection and correction of poor quality yields the most beneficial outcomes for the manufacturer. Therefore, it is essential to strengthen the rigor of quality testing and analysis during the early stages of product development. Consequently, a deep understanding of consumer perspectives on required furniture quality is crucial. The review identified two research gaps: (1) the impact of unnecessary product over-quality on the efficiency of furniture production and (2) the influence of replacing CAD drawings with a model-based definition (MBD) format on quality management in furniture production.

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Quality Expectations in the Malaysian Wooden Furniture Industry: The Foreign Buyers Perspective

Cited by 2 publications

References 5 publications

Entrepreneurial orientation dimension affects firm performance: A perspective from the Malaysian furniture industry

Entrepreneurial orientation dimension affects firm performance: A perspective from the Malaysian furniture industry

Surveying Quality Management Methodologies in Wooden Furniture Production

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