Quality Evaluation of Health Services at Community Health Centers: through Accreditation Surveys in Indonesia

Tahir, Muhammad; Amiruddin, Ridwan; Palutturi, Sukri; Rivai, Fridawaty; Saleh, Lalu Muhammad; Wisudawan, B. Owildan

doi:10.37506/v11/i1/2020/ijphrd/194021

Cited by 4 publications

(4 citation statements)

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“…Pelayanan kesehatan primer adalah jenis organisasi yang memberikan layanan langsung sehingga dapat dirasakan oleh masyarakat secara umum. 15…”

Section: Sesuaiunclassified

Hubungan Mutu Pelayanan Persalinan Normal Bidan Desa Dengan Kepuasan Ibu Bersalin

Armita,

Hamdiyah,

Tahir

et al. 2023

JRKPDB

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Siaga desa dilakukan untuk menilai kualitas layanan bidan komunitas dan mengetahui kepuasan ibu. Bidan masyarakat adalah profesional kesehatan penting yang memberikan kontribusi signifikan terhadap kemajuan kesehatan masyarakat dengan memenuhi tanggung jawab mereka dan memberdayakan masyarakat untuk mencapai kemandirian dalam upaya mereka untuk meningkatkan layanan, terutama bagi ibu yang tinggal di daerah terpencil atau pesisir, memastikan perawatan optimal selama persalinan.Tujuan penelitian ini adalah untuk mengetahui hubungan antara standar persalinan normal dengan tingkat kepuasan yang dialami ibu. Metodologi penelitian yang digunakan dalam penelitian ini adalah kuantitatif dengan desain Cross-Sectional Study. Penelitian dilaksanakan pada bulan Mei 2023. Sampel penelitian berjumlah 52 orang yaitu ibu yang bersalin di Puskesmas Pasitallu Kabupaten Kepulauan Selayar pada bulan April sampai Mei 2023.Teknik Total Sampling digunakan untuk memilih peserta. Instrumen penelitian yang digunakan adalah kuesioner untuk menilai kualitas pelayanan dan tingkat kepuasan ibu yang menjalani persalinan. Temuan menunjukkan adanya korelasi yang signifikan (ρ = 0,003) antara kualitas pelayanan persalinan normal yang diberikan oleh bidan komunitas dengan kepuasan ibu, pada tingkat signifikansi α = 0,05. Peningkatan kompetensi personel disarankan untuk meningkatkan tingkat pelayanan yang diberikan dan memenuhi harapan

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“…Pelayanan kesehatan primer adalah jenis organisasi yang memberikan layanan langsung sehingga dapat dirasakan oleh masyarakat secara umum. 15…”

Section: Sesuaiunclassified

Hubungan Mutu Pelayanan Persalinan Normal Bidan Desa Dengan Kepuasan Ibu Bersalin

Armita,

Hamdiyah,

Tahir

et al. 2023

JRKPDB

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“…Based on the facts, Indonesia has its own legal instruments that guarantee and protect human rights. Therefore, the right to work, the right to health [48][49][50] , the right to social security, along with all its services, the right to live in prosperity (the right to a decent life), the right to self-development are regulated and guaranteed in the 1945 Constitution, Law Number 39 of 1999 concerning Human Rights, Law Number 11 of 2005 concerning Ratification of the Covenant on Economic, Social and Cultural Rights. In Article 58 paragraph (2) letter h of the Population Administration Law, it has been stated that "religion/belief" is a part of individual data that must be recorded in a population database.…”

Section: The Right Of Health Access Of Tolotang Believer As a Marginal Group In Societymentioning

confidence: 99%

Access Rights to Health Services for Tolotang Believers as Minority Group, Sidrap District, Indonesia

Iin Karita Sakharina,

Aidir Amin Daud,

Hamzah Halim

et al. 2021

Indian Journal of Forensic Medicine & Toxicology

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The purpose of this paper was to analyze the forms of protection and fulfillment of human rights by local governments against the followers of the Tolotang faith in accessing their right to health service as minority group in Sidenreng Rappang District, South Sulawesi Province. The type of research used was normative legal research using a statutory approach. The results showed that The followers of the Tolotang faith have been recognized by the state, and weregiven space to worship based on their beliefs. Also Tolotang faith have recognize by the local goverment as part of the community in Sidenreng Rappang who have the same access in order to get health service from any medical stuff, doctor, clinic , hospital whenever they need it.The findings of this article can provide insights into the forms of protection and fulfillment of human rights by local governments against the followers of the Tolotang faith inin in accessing their right to health service as minority group in Sidenreng Rappang District, South Sulawesi Province.The followers of the Tolotang faith have been recognized by the state, and weregiven space to worship based on their beliefs. Also Tolotang faith have recognize by the local goverment as part of the community in Sidenreng Rappang who have the same access in order to get health service from any medical stuff, doctor, clinic , hospital whenever they need it.

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“…Providing quality services is a priority in the healthcare system. In most countries, the rating and accreditation of hospitals depend on the quality of care ( 3 ). In addition, providing systemic quality services can result in reduced organizational costs, increased productivity, enhanced employee satisfaction with services, and elevated client satisfaction ( 4 ).…”

Section: Introductionmentioning

confidence: 99%

Factors determining the quality of health services provided to COVID-19 patients from the perspective of healthcare providers: Based on the Donabedian model

Moayed

Khalili

Ebadi

et al. 2022

Front. Public Health

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ObjectivesThe present study aims to explain factors determining the quality of health services provided to COVID-19 patients from the perspective of healthcare providers based on the Donabedian model.MethodThis qualitative study was conducted at a referral hospital on COVID-19 patients in Tehran, in 2020. The data were collected through individual and semi-structured interviews from 20 participants using the purposive sampling method. Besides, data analysis was conducted simultaneously using the directed content analysis method.ResultsData analysis results produced 850 primary codes in three predetermined categories of the Donabedian model, including the structure (organizational readiness and continuous training), the process (effective management and leadership, safe care, and comprehensive care measures) and outcomes (professional excellence, quantitative and qualitative improvements in hospital services, and acceptability of healthcare professionals).ConclusionThe results of this study can help managers better understand how a public health crisis affects the structure of organizations providing care and treatment, quality of treatment processes in the organization, and the consequences. In addition, this study can be used as a model for optimizing the structures and processes to improve outcomes.

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Quality Evaluation of Health Services at Community Health Centers: through Accreditation Surveys in Indonesia

Cited by 4 publications

References 0 publications

Hubungan Mutu Pelayanan Persalinan Normal Bidan Desa Dengan Kepuasan Ibu Bersalin

Hubungan Mutu Pelayanan Persalinan Normal Bidan Desa Dengan Kepuasan Ibu Bersalin

Access Rights to Health Services for Tolotang Believers as Minority Group, Sidrap District, Indonesia

Factors determining the quality of health services provided to COVID-19 patients from the perspective of healthcare providers: Based on the Donabedian model

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