Quality evaluation of E-government websites of Turkey

Akgül, Yakup

doi:10.1109/cisti.2016.7521567

Cited by 24 publications

(17 citation statements)

References 23 publications

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“…The research study has recognized six significant accessibility problems regarding non-text content, details as well as organization, the objective of web links, language of a web page, as well as tags. Almost 51 e-governing Turkey websites has analyzed with several parameters based on guidelines and standards [11]. The research has thought about the evaluation methodology for website accessibility.…”

Section: Answer To the Forth Questionmentioning

confidence: 99%

A Methodical Search of Web Content Accessibility for Visual Disabled People

2019

ijeat

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The Internet has revolutionized and became a major option to obtain information. The complete faith of any individual or organization depends on the official website they are using. Therefore, it is the duty of organizations to provide a website design environment in such a way that even a visually disabled person can access the content without any issues. In view of a website content accessibility importance, the present article has reviewed some of the literature to study how the web content accessibility has been done, what architecture they have used, what suggestions they made and the limitations of those studies. The article also studied only the literature that considered W3C WCAG 2.0 guidelines for website evaluation. The main objective of the present article is to summarize the observations of the existing literature and identify the influencing factors on the quality of a website. The present work also studied the various approaches that are implemented by the researchers to evaluate the website quality. Finally, a comparative analysis was made and determined the outcomes as results and made a few discussions to identify some other technical and non-technical barriers if any

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Section: Answer To the Forth Questionmentioning

confidence: 99%

A Methodical Search of Web Content Accessibility for Visual Disabled People

2019

ijeat

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“…The author 10 Government websites of India analysed their different parameters and on the basis of analysis showed their overall compliance with the standards and guidelines. Akgül (2016a) indicated that there is an urgent need to improve the design features of e-government website in order to be more effective and user-centric. Akgül (2016b) conducted various tests on the website usage which includes response time, load time, browser compatibility and size of a website and number of items, the structural aspect which includes code, content and link validation.…”

Section: Relataed Workmentioning

confidence: 99%

“…Akgül (2016a) indicated that there is an urgent need to improve the design features of e-government website in order to be more effective and user-centric. Akgül (2016b) conducted various tests on the website usage which includes response time, load time, browser compatibility and size of a website and number of items, the structural aspect which includes code, content and link validation. All the above twenty one factors were studied to measure the quality of e-Government websites of Turkey state via different online service.…”

Section: Relataed Workmentioning

confidence: 99%

Web Site Accessibility, Quality and Vulnerability Assessment: a Survey of Government Web Sites in the Turkish Republic

Akgül

2016

Journal of Information Systems Engineering & Management

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Websites have evolved into an excellent medium of information dissemination and visibility. Hence governments and organizations around the world have websites as primary medium for information communication. The information in government web sites, which are widely adopted in many countries, must be accessible for all people, easy to use, accurate and secure. Since the web is an important resource of information for millions of people at all levels, accessible websites can help people with disabilities too to participate and contribute more actively in society. In recent years, many people have devoted their efforts to the issue of quality of Web site. The Quality and reliability of the e-government website is a crucial factor for the successful implementation of the information society. In this study the effectiveness of various design parameters (HTML errors, load time and browser compatibility problems etc.) on e-government website will be analysed by taking into considerations different website development standards recommended for them. The main objective of this study is to investigate the usability, accessibility and vulnerability of e-government web sites in Turkish Republic. Analysis was conducted using several automatic evaluation tools. The evaluation results show that the examined e-Government services have one or more accessibility issues. The results indicated that there is an urgent need to improve the design features of e-government website in order to be more effective and user-centric. The study also revealed security vulnerabilities in these web sites. Although the Turkish Ministry of Family and Social Policies as the framework for defining Web accessibility policy was launched at 2001, government web sites in the Turkish Republic have not been reviewed and still need great efforts to improve accessibility, usability and security. The author took 51 Government websites of Turkey, analyse their different parameters and on the basis of analysis shows their overall compliance with the standards and guidelines. With the help of the results obtained a table analysis of the websites is made by the authors that determine the effect of these parameters on the efficiency and accessibility of the government websites.

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“…The calculation of page size, composition and download times for a given web site conducted by this tool and was used in the analysis (Jati and Dominic, 2009;Manhas, 2014;Ismailova, 2015;Akgül, 2016a;Akgül, 2016b). Fast Link Checker: for navigation usability tool which was used to assess the site's broken link, response time, download time, size and total objects on a webpage measured and evaluated by "webpage speed analyser".…”

Section: Methodology 31materialsmentioning

confidence: 99%

“…Among the list, AChecker, which proved to provide the most accurate results during the author's previous studies (Akgül and Vatansever, 2016a;Akgül and Vatansever, 2016b;Akgül, 2016a;Akgül, 2016b), was also utilized for this study. AChecker was developed by ATRC at the University of Toronto.…”

Section: Accessibility Analysismentioning

confidence: 99%

Banking Websites in Turkey: an Accessibility, Usability and Security Evaluation

Akgül¹

2018

isarder

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With the proliferation of the Internet, banks are adopting technologies to create their own Websites. Websites have evolved into an excellent means of information dissemination and visibility. Hence banks and organizations around the world have websites as primary medium for information communication. The information in bank web sites, which are broadly assumed in numerous nations, must be accessible for all people, easy to use, exact and secure. Since the web is a significant assets of information for millions of people at all levels, attaining accessible e-banking services that enable customers to gain from them and execute varied customers' prerequisites, regardless of time and location constraints, has become a global aim. The main aim of this study is to investigate the accessibility, usability and vulnerability of Turkish banking websites. A total of thirty two banking websites in Turkey were analyzed according to the criteria of the WCAG 2.0 guidelines, and all of them was selected for further analysis based on usability and vulnerability criteria. The results showed that the evaluated websites had significant number of accessibility, usability and vulnerability problems.

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Quality evaluation of E-government websites of Turkey

Cited by 24 publications

References 23 publications

A Methodical Search of Web Content Accessibility for Visual Disabled People

A Methodical Search of Web Content Accessibility for Visual Disabled People

Web Site Accessibility, Quality and Vulnerability Assessment: a Survey of Government Web Sites in the Turkish Republic

Banking Websites in Turkey: an Accessibility, Usability and Security Evaluation

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