Quality control: The origins of the Australian Consumers' Association

McLeod, Amanda

doi:10.1080/00076790701785664

Cited by 5 publications

(2 citation statements)

References 10 publications

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“…35 Established to increase consumer information and informed purchase decisions (McLeod 2008), the organisation has expanded to include periodic campaigning.…”

Section: Yearmentioning

confidence: 99%

Animal Welfare in Australia: Politics and Policy

Chen¹

2016

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paperback) 9781743324745 (ebook: epub) 9781743324752 (ebook: Kindle) 9781743325025 (ebook: PDF) Series Animal Publics. Notes: Includes bibliographical references and index. Subjects: Animal welfare-Government policy-Australia. Animal welfare-Political aspects-Australia. Animal welfare-Moral and ethical aspects-Australia. Human-animal relationships-Australia. Australia-Politics and government. Dewey Number: 636.0832

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“…35 Established to increase consumer information and informed purchase decisions (McLeod 2008), the organisation has expanded to include periodic campaigning.…”

Section: Yearmentioning

confidence: 99%

Animal Welfare in Australia: Politics and Policy

Chen¹

2016

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“…Australian women became entangled in consumer culture from the end of the nineteenth century, explicitly targeted by manufacturers and retailers who used enticements such as sex, modernity and the pleasures of shopping (Conor, 2004; Kingston, 1994; Reekie, 2003; Smart, 1995; 2006; McLeod, 2008; Crawford et al , 2010). Newspaper proprietors and the advertisers that supported their publications soon realised the potential of a woman-focussed paper.…”

Section: Advertising In the Budgetmentioning

confidence: 99%

TheWoman’s BudgetBureau: friendship and consumption in Australia

Dickenson

2016

JHRM

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Purpose This paper aims to reveal the marshalling of an emotion – loneliness – over time for the construction of relationships between advertisers and consumers between 1909 and 1934, paying attention to the shifting contexts in which these relationships were built, maintained and extended. It also draws attention to the ways in which advertising and marketing work in society, and advances the understanding of the development of consumer culture in Australia. Design/methodology/approach The paper uses textual analysis of letters from readers and editorial content published in the magazine over a 25-year period, supplemented by material from newspapers and memoirs. Findings The paper reveals how a women’s magazine marshalled the loneliness of Australian women, especially rural Australian women, to attach them to the magazine and its advertisers. Over 25 years, the magazine editors built a reservoir of trust between readers and the magazine. When the economy turned, this reservoir could be drawn upon to maintain reader attachment and maximise sales. Research limitations/implications This paper examines the use of emotion in just one magazine. A comparative study would be beneficial to see whether this exploitation of emotion was widespread. Practical implications The paper suggests the importance of emotion as a tool for attaching consumers to brands and for maintaining that attachment through financial difficulties. Originality/value This paper supports the turn to the study of emotion in history and, specifically, in the development of consumer culture.

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Under the Influence of Commercial Values: Neoliberalized Business-Consumer Relations in the Swedish Certification Market, 1988–2018

Arnberg¹,

Gustavsson²,

Hallström³

2022

Enterp. Soc.

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Since the 1990s, a new model for market control organized through tripartite standards regimes (TSR), has expanded globally and affected most market exchanges through standard-setting, accreditation, and certification. This article investigates business-consumer relations under this regime, with a specific focus on the functions of accreditation and certification. In our case study of Sweden, a new picture of consumer protection under late capitalism evolves. Seeing it as a form of neoliberalization, the article uncovers a transition between two regimes of control; from one built on a potential conflict between consumer and business interests, to one based on the assumption that business interests are beneficial for all parties. Although business interest was formulated as pleasing the consumer—or the “customer”—by both certification firms and the Swedish Accreditation Authority, in practice consumer interest as something worth protecting was made abstract in the era of the TSR.

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Quality control: The origins of the Australian Consumers' Association

Cited by 5 publications

References 10 publications

Animal Welfare in Australia: Politics and Policy

Animal Welfare in Australia: Politics and Policy

TheWoman’s BudgetBureau: friendship and consumption in Australia

Under the Influence of Commercial Values: Neoliberalized Business-Consumer Relations in the Swedish Certification Market, 1988–2018

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