Quality Control 4.0: a way to improve the quality performance and engage shop floor operators

Silva, Cláudia Sousa; Borges, António Fernando; Magano, José

doi:10.1108/ijqrm-05-2021-0138

Cited by 18 publications

(16 citation statements)

References 33 publications

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“…Staff are the best emissaries of technology within the organization and to the digital supply chain [53,54]. Customers will appreciate better products and services more than new technology [51,63,73]. Digital strategies must be human-centered [73].…”

Section: Discussionmentioning

confidence: 99%

“…Customers will appreciate better products and services more than new technology [51,63,73]. Digital strategies must be human-centered [73]. The human target is either staff effectiveness (i.e.…”

Section: Discussionmentioning

confidence: 99%

“…Integrated implementation makes digital gains stable, sustainable, and magnified [47,66,69,72]. Integrated deployment is a real diffusion of innovation that positively impacts outcomes, and every level of the organization [57,60,73]. The evidence clearly supports integrated implementation.…”

Section: Combination and Benefitsmentioning

confidence: 95%

“…They are increasingly implemented in unison [53,54,63,69]. Digitalization and optimization build on and enhance one another [39,42,47,65,70,71,72,73]. Their combined impact is greater than the sum of the individuals [47,68,72,74].…”

Section: Combination and Benefitsmentioning

confidence: 99%

“…Human factors were found in that combination, and there are challenges, particularly with the social implications of digitalization. While digitalization may attempt to convert human experience to digital information, organizational culture can positively affect implementation by keeping it human-centered on employee effectiveness or customer value [36,56,63,73].…”

Section: Human Factormentioning

confidence: 99%

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Digital Outcome Optimization: Ensuring a Return Oninvestment of Digital Strategy

Waugh¹

2022

Preprint

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<p>Abstract: Public sector organizations must avoid expensive, inefficient cost or schedule variances that exhaust the resources of a project, and in response many deploy digital initiatives without clear, direct evidence of a quantifiable return on investment. This investigation determined if digital initiatives have a measurable return on investment for projects in the public sector, and could rationalize investment. A systematic review questioned, In public sector organizations, does the evidence suggest that the application of operational excellence ensures a ROI from digital initiatives? Scientific Management was the theoretical lens. The findings and conclusions of 43 peer-reviewed scholarly articles provided the data on optimization, digitalization, their synergy and benefits. The key findings are: 1. The combination of digitalization and optimization has quantifiable positive effect; 2. The combination makes benefits predictable; 3. The combination is testable with incremental deployment; 4. The combination makes the return on investment measurable; 5. The combination is compatible with any office design. This research improves understanding of how to quantify and deliberately plan the impact of digital initiatives. Mangers should: 1. Select the intended human outcome (customer value or staff effectiveness), then 2. Make five key management choices, 3. Select an optimization toolset, and 4. Implement the appropriate Industry 4.0 technology.</p>

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Combination and Benefitsmentioning

confidence: 95%

Section: Combination and Benefitsmentioning

confidence: 99%

Section: Human Factormentioning

confidence: 99%

See 3 more Smart Citations

Digital Outcome Optimization: Ensuring a Return Oninvestment of Digital Strategy

Waugh¹

2022

Preprint

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Innovating for impact: Proposing quality 4.0 integration to achieve sustainable development goals in microenterprises

Avilés‐Sacoto,

Velasco‐Tapia,

Avilés‐Sacoto

et al. 2024

Bus Strat Dev

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In today's highly competitive global market, companies aim to improve their market position to ensure their competitiveness and survival. The adoption of Industry 4.0 technologies constitutes a good approach to enhancing processes and productivity while maintaining high‐quality standards. This is where Quality 4.0 becomes crucial, as it focuses on boosting the quality of organisational processes through the integration of disruptive technologies from Industry 4.0. Furthermore, companies are prioritising implementing environmentally friendly practices in their processes that support sustainable development. Therefore, it is imperative to evaluate how the application of Quality 4.0 can ease production improvements with minimal environmental impact while also aligning with sustainable development goals. This article analyses how these initiatives can be used within the food industry, specifically those dedicated to the production and sale of a product, evaluating a microenterprise dedicated to the production of artisanal ice cream. A comprehensive framework is proposed for the adoption of Quality 4.0 and its potential to support sustainable development goals. Using the PDCA cycle, the original situation is evaluated to later recommend strategies and tools to create improvements in the enterprise.

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From total quality management to Quality 4.0: A systematic literature review and future research agenda

Liu

et al. 2023

Front. Eng. Manag.

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Quality 4.0 is an emerging concept that has been increasingly appreciated because of the intensification of competition, continually changing customer requirements and technological evolution. It deals with aligning quality management practices with the emergent capabilities of Industry 4.0 to improve cost, time, and efficiency and increase product quality. This article aims to comprehensively review extant studies related to Quality 4.0 to uncover current research trends, distil key research topics, and identify areas for future research. Thus, 46 journal articles extracted from the Scopus database from 2017 to 2022 were collected and reviewed. A descriptive analysis was first performed according to the year-wise publication, sources of publication, and research methods. Then, the selected articles were analyzed and classified according to four research themes: Quality 4.0 concept, Quality 4.0 implementation, quality management in Quality 4.0, and Quality 4.0 model and application. By extracting the literature review findings, we identify the Quality 4.0 definitions and features, develop the quality curve theory, and highlight future research opportunities. This study supports practitioners, managers, and academicians in effectively recognizing and applying Quality 4.0 to enhance customer satisfaction, achieve innovation enterprise efficiency, and increase organizational competitiveness in the era of Industry 4.0.

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Quality Control 4.0: a way to improve the quality performance and engage shop floor operators

Cited by 18 publications

References 33 publications

Digital Outcome Optimization: Ensuring a Return Oninvestment of Digital Strategy

Digital Outcome Optimization: Ensuring a Return Oninvestment of Digital Strategy

Innovating for impact: Proposing quality 4.0 integration to achieve sustainable development goals in microenterprises

From total quality management to Quality 4.0: A systematic literature review and future research agenda

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