Quality aspects of hospital-based physiotherapy from the perspective of key stakeholders: a qualitative study

Steenbruggen, Rudi A; Dolleman, Guido; Heusden‐Scholtalbers, Linda Ag van; Maas, Marjo; Hoogeboom, Thomas J.; Brand, Paul; Wees, Philip J. van der

doi:10.1136/bmjoq-2022-001843

Cited by 2 publications

(4 citation statements)

References 20 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A week before the panel meeting, the participants received specific information about the nature and goal of the panel meeting. In addition, the panel received information about the quality themes found in previous research (Table 1) [6,7], together with the request to contemplate about a method to improve the quality of hospital-based physiotherapy based on these themes.…”

Section: Methodsmentioning

confidence: 99%

“…We used the 6-3-5 brainwriting method. Each panel member was asked to individually write down 3 ideas about a method to improve the quality of hospitalbased physiotherapy, based on the previously identified quality themes (Box 1) [6,7]. After 5 minutes, each panel member was asked to pass their own form to another panellist so that 6 rounds of idea generation could take place.…”

Section: Brainwritingmentioning

confidence: 99%

“…The management information system concerns all activities in the field of planning, decision-making, organisation, control, evaluation, motivation, training, and involvement of employees to guarantee and improve quality [35]. Within this management information system, quality indicators found in previous research [6,7] could be implemented.…”

Section: Meaning and Relevance Of The Findingsmentioning

confidence: 99%

“…We also noted that globally expanding accreditation instruments to measure quality such as JCI or Qmentum mainly focus on hospital policy and procedures and do not specifically cover a profession such as hospital-based physiotherapy. These instruments do not allow systematic quality improvement of hospital-based physiotherapy departments [6,7]. Also, there is no structured system from the national professional association of physiotherapy with suitable means to provide insight into the quality of (departments of ) hospital-based physiotherapy.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

A framework to improve quality of hospital-based physiotherapy: a design-based research study

Steenbruggen

Maas

Hoogeboom³

et al. 2023

BMC Health Serv Res

Self Cite

View full text Add to dashboard Cite

Background A quality framework for hospital-based physiotherapy is lacking. This study aims to design a framework, building on the currently available literature, to improve the quality of hospital-based physiotherapy. Methods A multidisciplinary panel of six representatives of hospital-based physiotherapy and their key stakeholders (patients, medical specialists, hospital management and professional association) was set up. We used brainwriting to sample ideas and the ‘decision-matrix’ to select the best ideas. Results The first round of brainwriting with an online panel of six experienced participants yielded consensus on seven possible methods for quality improvement of hospital-based physiotherapy [1]: continuing education [2] ,feedback on patient reported experience measures and patient reported outcome measures [3] ,a quality portfolio [4] ,peer observation and feedback [5] ,360 degree feedback [6] ,a management information system, and [7] intervision with intercollegiate evaluation. Placing these methods in a decision matrix against four criteria (measurability, acceptability, impact, accessibility) resulted in a slight preference for a management information system, with almost equal preference for five other methods immediately thereafter. The least preference was given to a 360-degree feedback. Conclusions In the design of a framework for improving the quality of hospital-based physiotherapy, all seven suggested methods were perceived as relevant but differed in terms of advantages and disadvantages. This suggests that, within the framework, a mixture of these methods may be desirable to even out respective advantages and disadvantages.

show abstract

Section: Methodsmentioning

confidence: 99%

Section: Brainwritingmentioning

confidence: 99%

Section: Meaning and Relevance Of The Findingsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

A framework to improve quality of hospital-based physiotherapy: a design-based research study

Steenbruggen

Maas

Hoogeboom³

et al. 2023

BMC Health Serv Res

Self Cite

View full text Add to dashboard Cite

show abstract

Assessing quality management systems in physical therapy: a cross-sectional analysis of service performance and patient satisfaction

Iconaru,

Chirlesan,

Tudor

et al. 2023

Balneo and PRM Research Journal

View full text Add to dashboard Cite

Background: This study examined the quality of physical therapy services across di-verse settings through a cross-sectional correlational analysis. Its fundamental objective lies in exploring the nuanced factors that contextualize the quality of physical therapy practices. (2) Methods: We introduced the Physical Therapy Services Evaluation Ques-tionnaire (PSEQ) and gathered patient satisfaction data through a Visual Analog Scale (VAS). The study involved 30 physical therapists (average age 39.57 ± 9.37 years, 40% males and 60% females), assessed via PSEQ, with their work experience (WE) specified. Each physical therapist received feedback from 10 patients using VAS. (3) Results: Follow-ing content validation, PSEQ demonstrated strong internal consistency (Cronbach's alpha coefficient = 0.89). Correlational analyses showed significant positive associations be-tween age and WE, age and PSEQ global score, WE and PSEQ global score, and between VAS score and PSEQ global score (p ≤ 0.001). Linear regression analyses confirmed these relationships (p ≤ 0.001) and offered a quantifiable basis for predictions, essential for in-formed decision-making in physical therapy service management and research. (4) Con-clusions: The study established robust correlations between physical therapists' age, WE, and service evaluations. Patient satisfaction, measured through VAS, significantly influ-ences service evaluations, underscoring the importance of continuous professional devel-opment and patient-centered care in physical therapy services.

show abstract

Quality aspects of hospital-based physiotherapy from the perspective of key stakeholders: a qualitative study

Cited by 2 publications

References 20 publications

A framework to improve quality of hospital-based physiotherapy: a design-based research study

A framework to improve quality of hospital-based physiotherapy: a design-based research study

Assessing quality management systems in physical therapy: a cross-sectional analysis of service performance and patient satisfaction

Contact Info

Product

Resources

About