2017
DOI: 10.4018/ijpmat.2017010102
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Quality and Process Management Systems in the UAE Maritime Industry

Abstract: The growing maritime industries in the global economy signify the need for applying the science of quality management systems to study the interdisciplinary nature of products and services offered by this sector. In particular, considering the strategic location and liberal trade policies, the maritime sector in the United Arab Emirates (UAE) is considered a critical player and key enabler of international trade. To further strengthen and enhance the role of UAE's maritime sector in supporting the global marit… Show more

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Cited by 4 publications
(2 citation statements)
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References 69 publications
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“…In the previous section, we presented the most prominent enablers that should be included in a holistic SM maturity assessment framework. (Glykas et al, 2015;Glykas & George, 2017;Glykas, 2019a;Glykas, 2019b) that proposed and applied a maturity assessment framework called Glykas Quality Compass (GQC) to a variety of industrial sectors.…”
Section: A Proposed Holistic Framework In Sport Management Maturity A...mentioning
confidence: 99%
“…In the previous section, we presented the most prominent enablers that should be included in a holistic SM maturity assessment framework. (Glykas et al, 2015;Glykas & George, 2017;Glykas, 2019a;Glykas, 2019b) that proposed and applied a maturity assessment framework called Glykas Quality Compass (GQC) to a variety of industrial sectors.…”
Section: A Proposed Holistic Framework In Sport Management Maturity A...mentioning
confidence: 99%
“…They can also assess the alignment of employee, process and departmental performance to strategic plan targets and objectives. In cases of poor performance or misalignment between strategic and lower level objectives corrective actions are undertaken so that performance levels reach appropriate standards thus ensuring company prosperity and sustainability (Glykas, 2015;Glykas, 2019a;Glykas 2019b;Glykas et al, 2018;Glykas & Johnichen, 2017;Glykas et al, 2015).…”
Section: Introduction: Performance Measurement and The Balanced Score...mentioning
confidence: 99%