Quality and Accountability in the Online Business Education Environment

Abstract

nline education has gained popularity in business schools in recent years as technology advances and student schedules demand more flexibility. The trend has grown exponentially since the start of the COVID-19 pandemic and is now the norm for students, instructors, and parents. By now, most of us know how to navigate Zoom or Google Meet as well as various online connecting tools such as Microsoft Teams and Discord.The principle of distance learning has been around for many decades, with one of the first examples being the use of radio to deliver courses to students. In 1937, schools in Chicago delivered classes via radio broadcasting for a couple of weeks during the polio epidemic. 1 Regardless of the effectiveness and structure, the remote learning format has existed for a longer time than most would readily know. With advanced technology and greater access to and speed of the Internet, the capability and perception of distance learning has evolved over time. Group learning and individualized lessons became available as the use of the Internet melded into our daily lives. The sophistication of remote learning has developed from a oneway mass broadcasting to an interactive environment,