QFD application in software process management and improvement based on CMM

Liu, Xiaoqing; Sun, Yong; Kane, Gautam; Kyoya, Yuji; Noguchi, Kunio

doi:10.1145/1083292.1083298

Cited by 5 publications

(12 citation statements)

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“…In a previous study, we have introduced a SPI framework based on the CMM using QFD as a tool to connect process requirements and actions [7,8]. Considering the fact that SEI has stopped its support to the CMM and recommended the CMMI model [5,15] instead, a SPI framework based on the CMMI is needed.…”

Section: Related Workmentioning

confidence: 99%

“…The SPI framework for the CMMI Continuous representation differs a lot from the CMM framework [7,8]. However, the same techniques of correlation-based prioritization with the help of QFD are used in the framework.…”

Section: Spi Framework For Cmmi Continuous Representationmentioning

confidence: 99%

“…Therefore, some methodology is needed to transform the CMM and the CMMI activities into a set of actions which are detailed enough to be followed by software engineers. Our previous study has proposed a CMM-based SPI framework, which uses QFD to map process requirements to a list of prioritized detailed actions through the CMM [7,8]. However, SEI has stopped its support to the CMM and recommended the CMMI instead.…”

Section: Introductionmentioning

confidence: 99%

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Business-oriented software process improvement based on CMMI using QFD

Sun

Liu

2010

Information and Software Technology

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Section: Related Workmentioning

confidence: 99%

Section: Spi Framework For Cmmi Continuous Representationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Business-oriented software process improvement based on CMMI using QFD

Sun

Liu

2010

Information and Software Technology

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“…QFD structures links between information by creating alignment matrices, called 'Houses of quality' (HoQ) [13]. QFD has been used successfully t in production planning by the Toyota auto company [6] and authors like Richardson et al [16], Liu et al [10] and Oza demonstrated that it can be adapted for new domains like software engineering. In the security context Kongsuwan [9] and Mead [11] recently analyzed its application in optimizing the quality level of information security and security requirements elicitation.…”

Section: Structured Alignment Process and Quality Function Deploymentmentioning

confidence: 99%

Addressing misalignment between information security metrics and business-driven security objectives

Fruehwirth

Biffl

Tabatabai

et al. 2010

Proceedings of the 6th International Workshop on Security Measurements and Metrics

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Companies, which approach information security management from a business perspective, invest in using security metrics to measure the degree to which their security objectives are being met.The decision however, on which particular security metrics to use, is surprisingly often based on an uninformed process and disregards the company's security goals and capabilities. Like a factory owner, who bought a new tool, without considering which business goals it should support and whether the staff is actually equipped to operate it, introducing metrics without considering security goals and security capabilities can lead to ineffective operation. Practitioners complain in this context about their security metrics being too complex to use, requiring data that is expensive to gather, or simply measuring the wrong thing. Existing frameworks such as the SSE-CMM or ISO 27000 series provide generic guidance on choosing security objectives and metrics, but lack a method to guide companies in choosing the security metrics that best fit their unique security objectives and capabilities.In response to this problem we present a method with a tool that supports matching security metrics with the objectives and capabilities of a company. Our method helps companies in deciding which metric best suits their particular context, by determining which metric is 1.) efficient to apply using a companies given capabilities and 2.) provides the maximum contribution to the company's security objectives. The method is supported by existing research in the field of value-based software engineering and has been developed based on the established "Quality Function Deployment" (QFD) approach.Initial experiences from applying the method suggest that the method improves the selection process off security metrics.

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“…As the result, processes are implemented, but there is no guarantee that they will satisfy the strategic goals [10].…”

Section: Introductionmentioning

confidence: 99%

Strategic alignment of software process improvement programs using QFD

Becker

Prikladnicki

Audy

2008

Proceedings of the 1st International Workshop on Business Impact of Process Improvements - BiPi '08

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Software process improvement programs increase the competitiveness of software development organizations. But a critical success factor in this context is the proper alignment between the strategy of such programs and the organization's business strategy. In this paper, we discuss how Quality Function Deployment can be used as a technique to align strategic goals and software process within an organization, presenting results of its application in a small company in Brazil.

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QFD application in software process management and improvement based on CMM

Cited by 5 publications

References 0 publications

Business-oriented software process improvement based on CMMI using QFD

Business-oriented software process improvement based on CMMI using QFD

Addressing misalignment between information security metrics and business-driven security objectives

Strategic alignment of software process improvement programs using QFD

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