Putting the ‘patient’ back into patient-centred care: An education perspective

Using Photovoice to Explore Patient Perceptions of Patient-Centered Care in the Veterans Affairs Health Care System

“…Patient-provider communication and relationships were closely tied to overall perceptions of quality of care. This is corroborated by previous literature indicating that clear communication with providers and a sense of trust and respect is vital for patient satisfaction [14,[30][31][32]. Consistent with prior studies [3,5], we found that environments of care, both physical and social, and accessibility of care were also important aspects of the patient experience.…”

Experiences and preferences of patients visiting an otorhinolaryngology outpatient clinic: a qualitative study

“…Within these dimensions, they attached great importance to three types of action: building a trusting relationship with one's doctor; open and honest communication by all employees of the outpatient department; and the doctor conveying a calm attitude that gives a patient room to express preferences or ask questions. These findings corroborate with those of a recent study that explores patient experience with PCC at an inpatient acute care medical unit . In addition, our respondents said that being assertive was an important factor in having a positive experience at the outpatient department.…”

The Role of Patient-Centered Care in Nursing

“…The following tenants are suggestions to consider. [28][29][30][31][32][33][34][35][36] Give patients and families a choice in engaging in rounds. Have nurses provide introductions (eg, night shift introduces the day shift nurse and staff).…”