CHI '06 Extended Abstracts on Human Factors in Computing Systems 2006
DOI: 10.1145/1125451.1125456
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Putting personas to work

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Cited by 34 publications
(19 citation statements)
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“…Thus, satisfaction with the patient experience in the room will rely on meeting all the needs across the timeline of experience. Design methods and tools that are commonly used today in user experience design, such as the iterative development of alternative personas and future scenarios of use (Adlin, Pruitt, Goodwin et al, 2006), are needed to address the complexity of this design challenge. It is no longer sufficient for healthcare design teams to rely on their prior experiences and award-winning precedents in the design of hospital rooms.…”
Section: Discussionmentioning
confidence: 99%
“…Thus, satisfaction with the patient experience in the room will rely on meeting all the needs across the timeline of experience. Design methods and tools that are commonly used today in user experience design, such as the iterative development of alternative personas and future scenarios of use (Adlin, Pruitt, Goodwin et al, 2006), are needed to address the complexity of this design challenge. It is no longer sufficient for healthcare design teams to rely on their prior experiences and award-winning precedents in the design of hospital rooms.…”
Section: Discussionmentioning
confidence: 99%
“…After analyzing the recordings of the interviews, affinity mappings were conducted to find similar requests, needs or suggestions from the participants toward the intervention. From the results User Personas were created, these are fictional characters based on the overall results of the participants interviews (Adlin et al, 2006 ). Afterwards User Journey Maps and User Flows were also created, along with a site map proposal with four main sections: (1) Sessions, (2) Talk with a Psychologist, (3) Technical Support, and (4) My Profile.…”
Section: Secondary Measuresmentioning
confidence: 99%
“…They are created from the observable patterns in the data and and common behavioural characteristics of the target users [54]. These personas are then used to drive the rest of the design process [55]. The two personas are in Figure 7 and Figure 8.…”
Section: Personasmentioning
confidence: 99%