Public views of different sources of health advice:pharmacists, social media and mobile health applications

Crilly, Philip; Jair, S.; Mahmood, Zahra; Khan, Armineh Moin; Munir, Aneesah; Osei-Bediako, Irene; Samir, Mustafa; Kayyali, Reem

doi:10.1111/ijpp.12448

Cited by 17 publications

(22 citation statements)

References 29 publications

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“…The use of telehealth and digital technology by community pharmacists is not a new research area [ 15 , 26 , 34 , 61 , 62 ], however, there are very few RCTs showing demonstrable impacts on participants’ health outcomes. Rather, research appears to be anecdotal detailing pharmacists and patients’ perceptions and opinions about their use of these tools [ 15 , 26 , 34 , 61 , 63 ]. By bringing together all of the RCTs, it is possible to identify successes to date and discuss how telehealth and digital technology could be utilized more effectively in the future.…”

Section: Discussionmentioning

confidence: 99%

“…Given that community pharmacists deliver public health interventions including weight management, sexual health, and alcohol use, among others, it is surprising that no studies addressed these important and relevant public health challenges. A study by Crilly et al [ 26 ] pointed out that if the public were to use social media and mobile health apps for public health reasons, then topics such as weight management would be at the top of their list. By community pharmacy not embracing these telehealth and digital mediums they could be missing opportunities to support the public to meet a need that they have.…”

Section: Discussionmentioning

confidence: 99%

“…Public awareness of the role of community pharmacy in public health also needs to be raised, as a recent study noted that the public would visit their GP or use an online resource to look for health advice rather than consulting a pharmacist [ 26 ]. As such, community pharmacy needs to incorporate the methods of communication and the new types of technology that the public are using in order to be able to engage them in key public health issues.…”

Section: Discussionmentioning

confidence: 99%

“…Recent research has highlighted the continued role of pharmacy teams to improve public health and has discussed how digital technology could be used to enhance their role in this domain [ 15 , 26 ]. The use of technology in healthcare has led to the coining of the term telehealth.…”

Section: Introductionmentioning

confidence: 99%

“…In a study by Crilly et al [ 15 ], community pharmacists stated that the use of social media and mobile health applications would allow them to have a positive impact on public health. In addition, the public have stated that they would use digital public health tools, if these were delivered by community pharmacy teams [ 26 , 36 ]. Previous research has examined the use of social media platforms for weight loss interventions, in particular [ 35 , 37 , 38 ].…”

Section: Introductionmentioning

confidence: 99%

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A Systematic Review of Randomized Controlled Trials of Telehealth and Digital Technology Use by Community Pharmacists to Improve Public Health

Crilly

Kayyali

2020

Pharmacy

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Community pharmacists (CPs) continue to have an important role in improving public health, however, advances in telehealth and digital technology mean that the methods by which they support their customers and patients are changing. The primary aim of this study was to identify which telehealth and digital technology tools are used by CPs for public health purposes and determine if these have a positive impact on public health outcomes. A systematic review was carried out using databases including PubMed and ScienceDirect, covering a time period from April 2005 until April 2020. The search criteria were the following: randomized controlled trials, published in English, investigating the delivery of public health services by community pharmacists using a telehealth or digital tool. Thirteen studies were included out of 719 initially identified. Nine studies detailed the use of telephone prompts or calls, one study detailed the use of a mobile health application, two studies detailed the use of a remote monitoring device, and one study detailed the use of photo-aging software. Public health topics that were addressed included vaccination uptake (n = 2), smoking cessation (n = 1), hypertension management (n = 2), and medication adherence and counseling (n = 8). More studies are needed to demonstrate whether or not the use of novel technology by CPs can improve public health.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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A Systematic Review of Randomized Controlled Trials of Telehealth and Digital Technology Use by Community Pharmacists to Improve Public Health

Crilly

Kayyali

2020

Pharmacy

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COVID-19 Vaccination Rates and Vaccine Hesitancy Among Spanish-Speaking Free Clinic Patients

et al. 2022

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We sought to assess COVID-19 vaccination rates, as well as attitudes and beliefs towards the vaccine, of patients in a Spanish-speaking student-run free clinic in Columbus, Ohio. A cross-sectional study was performed. Surveys were distributed to all individuals over 18 years who presented to La Clínica Latina between July, 2022 and September, 2022. A convenience sample was used: patients in the waiting room and their accompanying family members or friends were invited to participate. Subjects were excluded if under the age of 18 or over the age of 75, or if non-Spanish speaking. Of the 158 individuals who agreed to participate in our study, 146 responded to the question regarding vaccination status, revealing 90.4% of respondents had received a COVID-19 vaccination. Most respondents learned about the vaccine from social media (26.4%) or television (22.7%). The majority of participants sought answers to questions surrounding the vaccine by asking their doctor (49.1%). The most common reason among unvaccinated participants for not undergoing vaccination was fear of an adverse reaction to the vaccine (n = 11). We found that a large proportion (90.4%) of individuals seeking care at a Spanish-speaking free clinic were vaccinated against COVID-19. Our study also provides perspective on the means of health knowledge acquisition and behaviors in this predominantly Latinx patient population in central Ohio. We can utilize our results to optimize and tailor clinic services and initiatives for COVID-19 boosters to meet the needs of this community.

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The use of social media as a tool to educate United Kingdom undergraduate pharmacy students about public health

Crilly

Kayyali

2020

Currents in Pharmacy Teaching and Learning

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Background and purpose: The role of community pharmacists (CPs) in England now includes public health service delivery, which is deemed to be an essential pharmacy service. Pharmacy students need "real-life" experience to develop the skills required. A blended learning approach incorporating offline and online elements may be effective. In particular, using social media (SM) as a teaching tool could have dual benefits-students are engaged in a medium that they enjoy using and they learn how to use SM in a professional way while interacting with the general public. This study aimed to evaluate pharmacy students' perceptions of SM as a learning tool and to investigate if workplace skills could be imbedded into a coursework assignment. Educational activity and setting: Final year Kingston University MPharm students (N=120) were divided into 10 groups for a coursework assignment. They had to deliver an offline (at the Penrhyn Road campus) and online (via social media) public health campaign on an assigned topic. Each group had a different public health topic. Following the campaign, students delivered an oral presentation and created a poster to showcase their campaign content and strategy. Elements assessed included the campaign stand, SM page, oral presentation, poster and peer score. Students also completed a survey. The survey consisted of 16 questions divided into four sections. Data were analysed in SPSS® software. Chi-squared was used to test statistical significance (P<0.05 was significant). Findings: The response rate for the survey was 65% (78/120). Over half (51.3%) preferred the selfdirected learning aspect of the assignment while 28.2% preferred the delivery of the campaign and use of SM. Students noted that they had developed team working, communication and creativity skills. Most (93.6%) agreed that SM was an effective tool when learning about public health. Many noted that they learned through post-creation (93.6%) and through viewing posts created by others (88.5%). The mean overall score for the public health campaign was 75.4% and 73.2% for the oral presentation. Students achieved higher scores for their SM pages than they did for their oral presentation. However, that difference was not statistically significant. Summary: A blended learning approach proved to be an effective way to teach final year pharmacy 2 students about public health topics. Most students indicated that they had developed the skills required to be independent learners. Students also developed workplace skills that will be useful in their roles as pharmacists. SM was noted as an effective tool to learn about public health. The future pharmacy workforce needs to be sufficiently digitally literate to help the public to safely navigate the health information available on social media. A public health assignment, such as the one described here, is an effective way to support pharmacy students to learn how to use this medium appropriately to support healthy lifestyles.

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Public views of different sources of health advice:pharmacists, social media and mobile health applications

Abstract: The public are using digital mediums for health advice instead of speaking to an HCP. If CPs want to have an impact on public health they must start imbedding digital mediums into their services.

Cited by 17 publications

References 29 publications

A Systematic Review of Randomized Controlled Trials of Telehealth and Digital Technology Use by Community Pharmacists to Improve Public Health

A Systematic Review of Randomized Controlled Trials of Telehealth and Digital Technology Use by Community Pharmacists to Improve Public Health

COVID-19 Vaccination Rates and Vaccine Hesitancy Among Spanish-Speaking Free Clinic Patients

The use of social media as a tool to educate United Kingdom undergraduate pharmacy students about public health

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