Public Trust and Regulatory Compliance

Abstract

Several studies have proven that public trust in government improves the level of policy or regulation acceptance and reduce administrative costs. In contexts where trust in government is high, citizens tend to be more willing to voluntarily comply with public policies. This article aims to explore issues of trust and distrust toward government, seen from the aspect of public compliance, both to rules or policies. The level of public trust toward government is expressed by giving its support through its conduct which complies with the existing rules. This study employed a case study research design, which was conducted in Yogyakarta, July 2015 -March 2016. It assessed the government regulation on Traffic and Road Transport and Local Regulation on Street Vendors Management. This study concludes that a number of non-compliant behaviors is a form of low public trust in government. Disobedience is a representation of government failure to enforce the rule of law which resulted in some of the processes and procedures of public services that have not been followed by people. Level of public trust in the government regulation is an output of a variety of interrelated elements: the performance of the implemented regulation to solve public problems; consistency in the regulation's enforcement and fairness, and government officials' behavior, demonstrated through exemplary attitude. Keywords:public trust; compliance; governance of public services. AbstrakBeberapa studi telah membuktikan bahwa kepercayaan publik terhadap pemerintah meningkatkan tingkat penerimaan publik terhadap kebijakan atau peraturan yang dikeluarkan oleh pemerintah, sekaligus juga mengurangi biaya administrasi yang ditimbukkan dari kebijakan tersebut. Pada konteks dimana kepercayaan pada pemerintah tinggi, warga cenderung mematuhi kebijakan publik secara sukarela. Artikel ini bertujuan untuk menggali isu-isu kepercayaan dan ketidakpercayaan publik terhadap pemerintah, dilihat dari aspek kepatuhan masyarakat terhadap peraturan atau kebijakan. Tinggi dan rendahnya kepercayaan publik dinyatakan dalam dukungan publik melalui perilaku patuh terhadap peraturan-peraturan yang dikeluarkan oleh pemerintah. Desain penelitian ini adalah studi kasus, yang dilakukan pada kurun waktu Juli 2015-Maret 2016 di Yogyakarta. Kebijakan atau peraturan pemerintah yang diteliti adalah: 1). Undang-undang Lalu Lintas dan Angkutan Jalan; 2). Peraturan Daerah tentang pengelolaan Pedagang Kaki Lima (PKL). Studi ini menyimpulkan bahwa jumlah pelanggaran

In trust we trust: The impact of trust in government on excess mortality during the COVID-19 pandemic

“…For example, Harring and Jagers (2013) found that political trust significantly affects people's attitudes towards an increased tax on carbon dioxide. Likewise, and inversely, Widaningrum (2017) showed that non-compliant behaviors in Indonesia regarding the law on traffic and road transport, and the local regulation on street vendor management expresses stemmed from and highlighted a form of low-trust in government. As such, they measured the trust-effect on a case-specific level.…”

“…Here, burgeoning COVID-19 literature is rife with indications of how trust plausibly influences compliance (e.g., Toshkov et al, 2020;Devine et al, 2021). This is in addition to pre-pandemic literature offering similar indications (e.g., Widaningrum, 2017). Second, there are robust measurement schemes for trust and excess mortality, chief of which is the Eurobarometer trust data and official equivalized excess mortality information (European Commission, 2021a, 2021b.…”

Public Trust in the Religious Court to Handle Dispute of Sharia Economy

“…In addition, greater trust can give rise to many alternatives and motivations for people to follow the institution's decisions well and obediently (Silalahi, 2011). In line with that, in Indonesia, public trust in institutions increases public acceptance of established policies and regulations, making people more prepared and open to complying with public policies (Widaningrum, 2017). Public trust is an important thing always to be maintained by the government owing to inappropriate policies and the government's inability to meet community expectations.…”

What Went Wrong? Predictors of Contact Tracing Adoption in Italy during COVID-19 Pandemic

“…Moreover, the literature showed that willingness to use a contact-tracing application is associated with trust in the government. In general, high public trust in the government will facilitate the government in implementing policies and rules [48,49]. Regarding contact tracing adoption, people who trust the government to handle the health crisis seem more willing to accept and use contact-tracing applications [2].…”