Public Therapeutic Communication Analysis on Kanker_Fighter’s Instagram Account

Abstract

Cancer disease is a devastating disease that could change someone’s life and relationship drastically. Cancer have been seen as a disease that revolves around strong donation interest. By donating to certain organization or community, the cancer patient could get a help from them. Using social media is their strong method to communicate their purpose and agenda to reach the donation candidate or those who can help and expand the attention of cancer disease. In Indonesia, disease is strongly influenced by religious and mystical figure and myths, thus, their method still crossing each other with actual medical workers, it is why Kanker_Fighter account still also has some PR blunder in their Instagram account. These phenomenon serves as Therapeutic Communication interference for actual medical worker in the field. With the strong donation biased method, lack of research, and Therapeutic Communication interference, it could stagnate the cure for cancer patients.

Analysis of The Influence of Negative E-Word of Mouth on Brand Disloyalty and Distrust of Digital Payment Application Users

“…Apart from domestic inter-bank transfers, it also has a Globe feature, namely a remittance feature, which can now bridge transfer access to 50+ destination countries; can be used for other purposes; application features are now more complete, which include e-wallet TopUp, credit purchases and payments, data packages, insurance, electricity, water, internet, TV, and others [17]. Judging from the many advantages of this application, of course there are several disadvantages, such as: limited application access time, not 24 hours; a self-verification process required at the beginning, which is quite complicated because you need a photo of yourself and an ID card; and the transfer process is a bit slow, as complained about by users with reviews on previous apps [18]. Apart from that, there are several inappropriate incidents that users have experienced regarding Flip, namely the existence of fake customer care and frequent fraud in the name of financial applications.…”