Public service motivation and performance: The role of organizational identification

Miao, Qing; Eva, Nathan; Newman, Alexander; Schwarz, Gary

doi:10.1080/09540962.2018.1556004

Cited by 101 publications

(91 citation statements)

References 52 publications

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“…Also, the Chinese culture emphasises guanxi and personal favour (Xin & Pearce, ), which could result in high response rate in surveys (Bui, Zeng, & Higgs, ). For example, similar or even higher response rate was reported in other studies conducted in China, such as 83% (Schwarz, Newman, Cooper, & Eva, ), 82% (Miao, Eva, Newman, & Schwarz, ), 93% (Liu, Luksyte, Zhou, Shi, & Wang, ), and 95% (Wang, Xu, Sun, & Liu, ). For these reasons, although the response rate is high, we do not consider it as unduly problematic.…”

Section: Methodssupporting

confidence: 80%

Linking transformational leadership and value congruence among Chinese police force: The mediating role of goal clarity and the moderating role of public service motivation

Bao

2019

Aust J Public Adm

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Although claimed as an important value assimilating factor within public administration, transformational leadership's effect over value congruence receives limited empirical investigation. Furthermore, the underlying mechanism and boundary condition of this effect are underspecified. Drawing from an interactionist perspective whereby value congruence is the joint product of situational influence and individual characteristic, this study investigates the relationship between transformational leadership and value congruence focusing on the mediating role of goal clarity and the moderating role of public service motivation (PSM). The analysis of data collected from a sample of 420 Chinese police officers indicates that goal clarity partially mediates the relationship between transformational leadership and value congruence. In addition, PSM moderates the relationship between goal clarity and value congruence such that the relationship is stronger when PSM is high. Finally, theoretical and practical implications are discussed.

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Section: Methodssupporting

confidence: 80%

Linking transformational leadership and value congruence among Chinese police force: The mediating role of goal clarity and the moderating role of public service motivation

Bao

2019

Aust J Public Adm

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“…This will allow the evaluation of the extent to which stereotypes are broadly shared and deviation from general stereotypical beliefs. Moreover, as institutional logics, cultures and perceptions of the public sector and its employees are very diverse across countries, the results of this study are hard to generalize to other countries (Miao et al 2019). In addition, the motivation of people to work in the public sector might also be very different across countries (Kim et al 2013;Miao et al 2019).…”

Section: Limitations and Further Researchmentioning

confidence: 85%

Public servant stereotypes: It is not (at) all about being lazy, greedy and corrupt

Willems

2020

Public Administration

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As stereotypes strongly influence social interactions, this study explores the stereotypical associations regarding public servants, and about various professions in the public sector as well as the for‐profit and nonprofit sectors. This leads to a better understanding of the theoretical and practical challenges, such as citizen behaviour towards public servants, attractiveness of and political decisions about public service jobs. With a mixed‐method analysis of cognitive associations (7,470 associations by 415 respondents for 12 professions), the defining epithets of public servants are clarified, along with their positive or negative connotation. Despite the strongest associations for public servants being positive (caring, helpful and dedicated), as an overall category, it has a less positive connotation compared to some specific professions typical in the public sector (nurse, firefighter and police). However, cognitive associations are substantially more positive for public servants compared to politicians, lawyers and salesmen.

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“…Given these results concerning motivational factors and organizational commitment, organizations should focus on devoting attention to the relationship between increased motivation and increased productivity. Miao et al (2019) found that although a link between public service motivation (PSM) and work performance in cases of increased attention was found, there is limited knowledge of the underlying mechanisms causing these effects. Using data from Chinese civil servants and supervisors, the authors have found that PSM leads to improved performance and organizational identification, as civil servants consider the organization's results to be important.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

The Impact of Managerial Decision-Making on Employee Motivation in Manufacturing Companies

Habánik¹,

Martosova²,

Letkova³

2020

JOC

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In terms of competition, manufacturing companies are focusing more and more on employee performance as well as motivation, the latter of which seems to be a prerequisite for the long-term performance of employees and thus the sustainable success of the company. Managerial decision-making, another phenomenon gaining scientific attention, can be considered a challenging function and the most important activity of a manager. But what is the impact of managerial decision-making on the motivation of employees? Can managerial decision-making influence employee motivation? The aim of this paper is to investigate the impact of managerial decision-making on the motivation of employees in manufacturing companies. As the main method of data acquisition, a questionnaire survey among employees was conducted. For further processing and evaluation of the survey results, a contingency table and Chi-square test were used, followed by Student's T-test and F-test for calculating testability and verifying hypotheses. The results brought answers to the questions regarding the relationship between managerial decision-making and motivation of employees in the selected production companies. Factors and benefits affecting the motivation of employees and leading to their higher work performance was also determined, as well as to what extent a manager is able to influence performance.

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Public service motivation and performance: The role of organizational identification

Cited by 101 publications

References 52 publications

Linking transformational leadership and value congruence among Chinese police force: The mediating role of goal clarity and the moderating role of public service motivation

Linking transformational leadership and value congruence among Chinese police force: The mediating role of goal clarity and the moderating role of public service motivation

Public servant stereotypes: It is not (at) all about being lazy, greedy and corrupt

The Impact of Managerial Decision-Making on Employee Motivation in Manufacturing Companies

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