Public Service Ethos: Developing a Generic Measure

Rayner, Julie; Williams, Helen Maria; Lawton, Alan; Allinson, Christopher W.

doi:10.1093/jopart/muq016

Cited by 83 publications

(65 citation statements)

References 71 publications

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“…Given the current delivery of public services via public-private partnerships or through Third Sector organizations, it is argued that public service ethos can transcend the public sector (House of Commons Report 2002). Although commentators debate the value of this ethos it is generally accepted as being 'a good thing' (see Rayner et al 2011). Nevertheless, measurement demonstrating positive associations between this construct and a range of desirable attitudes such as job satisfaction, commitment, or performance appears nonexistent.…”

Section: Public Service Ethos and Organizational Citizenship Behaviormentioning

confidence: 99%

“…In contrast, the relationships between public service ethos towards individuals, colleagues, the organization and the wider community remain under explored. To gain a greater international comparison and convergence we use a recently developed and tested three dimensional measure of public service ethos (Rayner et al 2011) (Fig. 1).…”

Section: Public Service Ethos and Organizational Citizenship Behaviormentioning

confidence: 99%

“…We measured the three dimensions of public service ethos via the 9-item measure which has proven reliability and validity (Rayner et al 2011). Participants were asked to respond on a 5-point scale ranging from strongly disagree (1) to strongly agree (5).…”

Section: Public Service Ethosmentioning

confidence: 99%

See 2 more Smart Citations

Organizational Citizenship Behavior and the Public Service Ethos: Whither the Organization?

2011

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Public services worldwide have been subject to externally imposed reforms utilizing tools such as financial incentives and performance targets. The adverse impact of such reforms on a public service ethos has been claimed, but rarely demonstrated. Individuals within organizations work beyond their formal contracts of employment, described as Organizational Citizenship Behavior (OCB), to further organizational interests. Given New Public Management reform and the subsequent contextual changes in the way in which public sector organizations are managed and funded, the present study theorizes that OCB directed towards the organization may be 'crowded-out'. This article tests the relationships between public service ethos and OCB and it presents empirical evidence from a study in England (n = 433) of the ability of each dimension of this ethos to predict OCB.

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Section: Public Service Ethos and Organizational Citizenship Behaviormentioning

confidence: 99%

Section: Public Service Ethos and Organizational Citizenship Behaviormentioning

confidence: 99%

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Organizational Citizenship Behavior and the Public Service Ethos: Whither the Organization?

2011

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“…Doing so has been the focus of ''new public servants'' (Denhardt and Denhardt 2000), principled agents (DiIulio 1994), collaborative public managers (Cooper, Bryer, and Meek 2006), and ''helper'' practitioners (Box 1998). Nevertheless, research on whether public service practitioners have what it takes to pursue their democratic values has been left to anecdotes (Denhardt and Denhardt 2007;Roberts 2004;Moynihan 2003) or proxy measures, such as public service motivation and a public service ethic (Volcker 1989;Perry 1996;Perry and Hondegham 2008;Rayner et al 2011), attitudes toward public involvement (McGregor 1984; …”

Section: From Civic Professionals To Civic Bureaucratsmentioning

confidence: 99%

Creating Civic Bureaucrats

Johnson

2011

International Public Management Journal

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“…After all, we are attempting to extend and enhance sorting theories from nonconstitutional realms, where it feels more natural to more people, to the center stage of constitutional analysis. (Rayner et al 2011;Perry 1996), and this helps explain why they sorted into public service. On the other hand, sometimes an accountant is an accountant, an engineer is an engineer, and a lawyer is a lawyer.…”

mentioning

confidence: 99%

Unconstitutional Conditions Questions Everywhere: The Implications of Exit and Sorting for Constitutional Law and Theory

Cox¹,

Samaha²

2012

Journal of Legal Analysis

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A BS T R AC TUnconstitutional conditions questions are supposed to be hard and rare. This article contends that, however hard, nearly every constitutional question can be converted into an unconstitutional conditions question. One reason is that the frames of reference in constitutional disputes are often arbitrary, and expanding the frame can turn a constitutional burden into a package deal with discretionary benefits supplied by the very same government. A related reason is more fundamental and inspirational: constitutional claimants are almost always allowed to exit the relevant institution and enter another. This possibility of sorting across multiple institutions generates unconstitutional conditions questions by making nearly every government imposition at least nominally optional. Moreover, exit and sorting dynamics operate in contexts far beyond people physically migrating to new locations. The full implications of exit and sorting have been neglected by constitutional theorists, who tend to assume a static population within one political community or to focus on crude arguments about "voting with your feet." This article is an initial effort to check these tendencies, and to move exit and sorting toward the center of constitutional law and theory. . I N T R O D U C T I O NLike every field of law, constitutional law can be divided into hard questions and easy questions. Good standing in the field depends on understanding the We also benefitted from law faculty workshops at Alabama, Chicago, Harvard, and New York University, and from the comments of an anonymous reviewer at the Journal of Legal Analysis. Maxwell Kampfner provided helpful research assistance. Finally, much of the thinking that produced this essay was done while we were faculty members of the University of Chicago Law School. We owe a great deal to that institution.

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Public Service Ethos: Developing a Generic Measure

Cited by 83 publications

References 71 publications

Organizational Citizenship Behavior and the Public Service Ethos: Whither the Organization?

Organizational Citizenship Behavior and the Public Service Ethos: Whither the Organization?

Creating Civic Bureaucrats

Unconstitutional Conditions Questions Everywhere: The Implications of Exit and Sorting for Constitutional Law and Theory

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