Public procurement in Zimbabwe: Issues and challenges

Chigudu, Daniel

doi:10.22495/jgr_v3_i4_p2

Cited by 14 publications

(22 citation statements)

References 8 publications

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“…A number of studies on public procurement have been published explaining the poor implementation of government projects and service delivery (Musanzikwa 2013;Tsabora 2014), and a preliminary study (Dzuke & Naude 2015) has been published which focuses on the procurement challenges in the Zimbabwean public sector. This article focuses on problems affecting the operational procurement process that detract from service delivery in Zimbabwe. In light of the poor service delivery in Zimbabwe (Chigudu 2014;Karombo 2014& Uromi 2014Musanzikwa 2013), the objectives of this study are (1) to determine whether or not respondents agreed that problems identified in the first phase of the study are problematic in the procurement process, (2) to measure the extent to which the entities are experiencing these problems and (3) to identify whether the problems detract from service delivery in the various stages of the public procurement process.…”

Section: Introduction and Problem Statementmentioning

confidence: 99%

Problems affecting the operational procurement process: A study of the Zimbabwean public sector

Dzuke

Naude

2017

J. transp. supply chain manag.

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Background: The public sector occupies a key role in the economy comprising the appropriation of state revenue to purchase goods and to render services productively, while ensuring the optimum utilisation of available funds and resources to benefit the inhabitants of the country. Problems in the Zimbabwean public procurement sector that detract from service delivery are key contemporary issues. This is evident from the numerous complaints of poor service delivery received by the public that can be attributed to public procurement.Objective: The purpose of this article was to report on a study that investigated problems in the different stages of the operational procurement process in the Zimbabwean public sector that detract from service delivery, the extent of these problems and how the public procurement process can be improved to enhance service delivery.Method: This descriptive and exploratory study followed a quantitative approach. Data were collected by means of a questionnaire administered to all public entities in Zimbabwe. Data were analysed using SPSS. Results: The majority of the identified problems in the public procurement sector that detract from service delivery are found in the advertising, bid evaluation and contract stages.Conclusion: As only a few studies on this topic have been conducted in Zimbabwe, the findings of this research add a significant perspective to the existing body of knowledge and can assist stakeholders with regard to how the public procurement process can be improved in order to enhance service delivery through public procurement process reform and restructuring.

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Section: Introduction and Problem Statementmentioning

confidence: 99%

Problems affecting the operational procurement process: A study of the Zimbabwean public sector

Dzuke

Naude

2017

J. transp. supply chain manag.

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“…Accordingly, (Musanzikwa 2013) points out that public procurement in Zimbabwe was for long been faced with a myriad of challenges which included delays in awarding of tenders, corruption, political interference and incompetence. Procurement of goods and services was centralized to the State Procurement Board which was responsible for managing and awarding contracts in the country once they exceeded certain thresholds (Chigudu 2014).…”

Section: History Of Public Procurement In Zimbabwementioning

confidence: 99%

Exploring Public Procurement Reforms in Rural Local Authorities in Zimbabwe

Munyede

Mapuva

2020

JPAG

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It has been noted that prior to the introduction of public procurement reforms, Zimbabwe’s procurement system was centralised, vulnerable to corruption, inefficient and bureaucratic. In 2018, the new decentralized public procurement reforms were introduced to address the shortcomings of the previous procurement regime by giving procurement powers to procuring entities. The aim of this paper is to highlight the implications of the reforms in implementation by rural local authorities in Zimbabwe. This paper adopted a qualitative research design with desktop approach being used to review related literature. The findings reveal that the plethora of reforms are a welcome development in public procurement. It has also been noted that there are many challenges militating against rural local authorities’ propensity to implement the new set of reforms. These challenges affect the ability of rural local authorities to deliver services timeously to communities thereby retarding realization of sustainable development in rural areas in Zimbabwe.

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“…Moreover, businesses fear that the sharing of information concerning their practices and products in addition to the resources required, could attract imitation by network players, and by means of this they may forfeit market leadership. Additionally, Nguegan and Mafini (2017) supported by Chigudu (2014) highlights that networks are presumed to be open for the sharing of information among businesses and consequently give learning chances. Given that fundamental aim of the research was to ascertain the effect of procurement procedures on customer satisfaction, the network theory highlights specific procedures or practices that can be undertaken pursuant to achieving customer satisfaction.…”

Section: Assumptions and Implications Of The Network Theory For The Smentioning

confidence: 99%

An Analysis of the Effect of Procurement Procedures on Customer Satisfaction: A Case Study of the United Refineries Limited in Bulawayo

Madondo

Manzini

2020

Int. J. Ent. Res

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The exploration sought to analyse the effects of procurement procedures on customer satisfaction through a case study of United Refineries Limited. As the industry in Zimbabwe had been enlarging in size and intricacy, so too did the challenges met across the procurement sector. Instances of such challenges comprised inter alia varying customer preferences, the requirement for ecological practices and the need to sustain relationships in the supply chain. The study was based on the network theory which highlighted that businesses in a network cannot create procurement procedures at liberty and independently without involving others in the network. The investigation assessed the effect of procurement procedures on customer satisfaction through the utilisation of the descriptive design. The research population comprised of 107 employees and 25 customers aggregated based on daily walk-ins. The sample was 84 respondents for employees and 20 for customers in terms of which judgmental sampling was utilised. The results showed that the majority of customers were not satisfied with procurement procedures given the incidence of malpractices such as bureaucracy and red-tape which fought against the effectiveness of procurement procedures which led to dissatisfaction as well as substantial discrepancies in procurement procedures. It was concluded that the strategic significance and the latent forthcoming influence of procurement procedures at United Refineries was impossible to ignore. There existed room for improvement in procurement procedures to bring about customer satisfaction. Recommendations included, training, supplier development and supplier streamlining.

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Public procurement in Zimbabwe: Issues and challenges

Cited by 14 publications

References 8 publications

Problems affecting the operational procurement process: A study of the Zimbabwean public sector

Problems affecting the operational procurement process: A study of the Zimbabwean public sector

Exploring Public Procurement Reforms in Rural Local Authorities in Zimbabwe

An Analysis of the Effect of Procurement Procedures on Customer Satisfaction: A Case Study of the United Refineries Limited in Bulawayo

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