Public Management Information Systems: Theory and Prescription

Bozeman, Barry; Bretschneider, Stuart

doi:10.2307/975569

Cited by 223 publications

(146 citation statements)

References 19 publications

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“…In the spirit of Minnowbrook, our main goal in this essay is to draw attention to this fact. In other words, we do not critique scholarship in the area of information technology and PA, such as computing, public organizational change, and performance (e.g., Bozeman and Bretschneider 1986), decision support (e.g., Danzinger and Kling 1982), or information policy and management (Mayer-Schönberger and Lazer 2007), etc. Instead, we focus specifically on how advances in ICTs, and specifically the interactive Web or Web 2.0 technologies, may dramatically change how we, as a PA scholarly community, accomplish research, teaching, and engagement with PA practitioners.…”

mentioning

confidence: 93%

Toward Open Public Administration Scholarship

Schweik¹,

Mergel²,

Sandfort³

et al. 2010

Journal of Public Administration Research and Theory

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This essay focuses on the potential of information communication technologies to move the Public Administration (PA) scholarly community into a new information paradigm. We begin with a review of conventional approaches PA scholars use to communicate with each other, students, and practitioners. After illustrating advances in Web applications, we call for an ''Open PA Scholarship'' in which research, teaching, and engagement are conducted in a more participatory, timely, and effective manner enabled by new technologies. We conclude with a proposal of Online PA Commons, an interactive Web platform that may facilitate the development of such scholarship.

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mentioning

confidence: 93%

Toward Open Public Administration Scholarship

Schweik¹,

Mergel²,

Sandfort³

et al. 2010

Journal of Public Administration Research and Theory

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show abstract

“…Accordingly, ICT developments in the public sector should pay more attention to the complexities of their implementation, with particular focus on the potential consequences of the transformation of the relationship between the citizens and the state regarding shared expectations about the actions of the government. The outcomes of public sector reforms in fact have an impact on social and political dimensions, which are not accounted for in private sector frameworks (Aberbach & Christensen, 2005;Bozeman & Bretschneider, 1986;Cordella, 2007;Frederickson, 2000;Moore, 1995). Yet, private sector ICT experiences have often been the models followed to reorganize the public sector along the basic principles of efficiency that govern the private sector (Andersen, 1999;Chadwick & May, 2003;Thong, Yap, & Seah, 2000).…”

Section: Policy Outcomes Of Ict-enabled Reforms: a Public Value Perspmentioning

confidence: 99%

“…Rather than concentrating on best practices and universal strategies for ICT reform programs, we argue that ICT developments in the public sector should therefore better acknowledge the complexity that is associated with their implementation and do a better job to address the social and political outcomes of their adoption (Aberbach & Christensen, 2005;Bozeman & Bretschneider, 1986;Cordella, 2007;Frederickson, 2000;Moore, 1995). This paper deals with these issues head on.…”

Section: Background and Aims Of The Papermentioning

confidence: 99%

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Cordella

Bonina

2012

Government Information Quarterly

355

243

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The purpose of this paper is to offer a critical discussion of information system adoption in the public sector (often referred to as e-government) and to contribute to the debate by offering a public value perspective. The paper points to the public value paradigm as an alternative approach to studying ICT-enabled public sector reforms. This paradigm, we argue, proposes an alternative way of framing the nature of the problems faced when ICT enabled public sector reforms are initiated and studied. The public value perspective proposes a new and richer context in which to study and research these phenomena. It also calls for the redefinition of the ways we assess e-government in the context of public sector reforms. It is therefore seen as vital to evaluate the socio-political impact of ICT adoption in the public sector.

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“…The criteria listed in Table 1 will be viewed in terms of the basic assumptions of the two models as outlined by Kling and Lamb; in our analysis we would take into account also aspects and issues typical of Public Management Information Systems as stated. For example, in [2]. 4.…”

Section: Analysis and Conclusion: Adopting A Socio-technical Approachmentioning

confidence: 99%

Socio-technical Perspectives on e-Government Initiatives

Sorrentino

Virili

2003

Lecture Notes in Computer Science

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Abstract. ICTs are intended to be a powerful tool in support of government transition to the "Digital Age". The purpose of this paper is to emphasize the importance of integrating a socio-technical perspective into the body of eGovernment practices. The current realisation in Italy of an "Action plan for eGovernment" is a source of interesting preliminary evidence for our purpose. Standard (Tool) Model vs. Socio-technical ModelIn a highly relevant paper Kling and Lamb [5] observe that most IS projects are typically described in terms of what they refer to as the 'Standard (Tool) Model'.In terms of this model, ICTs are often discussed as tools or simple appliances, even when they take the form of complex arrangements of varied equipment and rules/roles/resources [6]. Among other things, the Standard Model assumes that information systems are objective and rational, and thus, capable of being evaluated through the use of objective tools and techniques. Moreover, this model presupposes a one-shot implementation and assumes that an IT application has the same meaning and consequences for all users ("contexts are simple"). Finally, ICTs are expected to have direct and unambiguous effects.As opposed to the Standard Model, the authors propose the adoption of the "SocioTechnical Model", in which IS projects outcomes are the result of a more complex interaction between technical and societal factors.Is the Standard Model view still valid after thirty years of systematic, empirically grounded research on ICT and organisational change in business firms and public agencies? Kling and Lamb suggest not. It is widely acknowledged that ICTs and the social and organizational settings in which they are embedded are in a relationship of mutual shaping.The Standard Model is simplistic and insufficient for adequately understanding the character of organisational change involving ICTs. In the opinion of Kling and Lamb, ICT-related innovation should be seen as an on-going social process that unfolds in the context of complex, negotiated relationships. A 'socially rich view' (i.e. based on socio-technical assumptions) seems to better conceptualise the role of ICT in the current e-business environment. The Socio-Technical Model takes into consideration

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Public Management Information Systems: Theory and Prescription

Cited by 223 publications

References 19 publications

Toward Open Public Administration Scholarship

Toward Open Public Administration Scholarship

A public value perspective for ICT enabled public sector reforms: A theoretical reflection

Socio-technical Perspectives on e-Government Initiatives

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