“…Furthermore, in an era of public funding cuts, libraries have increasingly taken on a function in signposting people to social, health, and welfare services and fostering civic engagement and participation (Davidson, 2019(Davidson, , 2020Scott, 2011aScott, , 2011b. More generally, to the degree libraries are inclusive, they can facilitate intergroup contact across different demographics (Igarashi et al, 2023;Johnston, 2019;Wiesel & Bigby, 2016), building trust and social cohesion (Appleton et al, 2018;Johnson, 2012;Vårheim, 2007Vårheim, , 2011Vårheim, , 2014. Public libraries across many industrialised countries have developed strategies promoting inclusive practice and the Scottish public library service is no exception (Scottish Library & Information Council, n.d.).…”