Public health communication: Attitudes, experiences, and lessons learned from users of a COVID-19 digital triage tool for children

Michel, Janet; Rehsmann, Julia; Mettler, Annette; Starvaggi, Carl; Travaglini, Nicola; Aebi, Christoph; Keitel, Kristina; Sauter, Thomas

doi:10.3389/fpubh.2022.901125

Cited by 2 publications

(1 citation statement)

References 22 publications

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“…However, social media communication during a pandemic presents unique challenges. Pandemics involve novel diseases that often necessitate continuously evolving messages from PHAs as the situation develops [ 19 ]. This complexity can be compounded by unscrupulous and unauthorized individuals and organizations spreading inaccurate health information, which can undermine and overshadow credible sources [ 20 ].…”

Section: Introductionmentioning

confidence: 99%

Public health agencies’ use of social media for communication during pandemics: a scoping review of the literature

Balogun¹,

Hogden

Kemp

et al. 2023

PHRP

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Public health agencies (PHAs) have increasingly incorporated social media into their communication mix during successive pandemics in the 21st century. However, the quality, timing, and accuracy of their health messages have varied significantly, resulting in mixed outcomes for communication, audience engagement, and pandemic management. This study aimed to identify factors influencing the effectiveness of pandemic-related health messages shared by PHAs on social media and to report their impact on public engagement as documented in the literature. A scoping literature review was conducted following a predefined protocol. An electronic search of 7 relevant databases and 5 grey literature repositories yielded 9,714 papers published between January 2003 and November 2022. Seventy-three papers were deemed eligible and selected for review. The results underscored the insufficiency of social media guidance policies for PHAs. Six themes were identified: message source, message topic, message style, message timing, content credibility and reliability, and message recipient profile. These themes encompassed 20 variables that could inform PHAs’ social media public health communication during pandemics. Additionally, the findings revealed potential interconnectedness among the variables, and this study concluded by proposing a conceptual model that expands upon existing theoretical foundations for developing and evaluating pandemic-related health messaging.

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Section: Introductionmentioning

confidence: 99%

Public health agencies’ use of social media for communication during pandemics: a scoping review of the literature

Balogun¹,

Hogden

Kemp

et al. 2023

PHRP

View full text Add to dashboard Cite

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The Talk to Granny initiative: societies world-wide seek whole society approaches to mental health

Michel,

Pham-Tan,

Tanner

2023

RoutledgeOpenRes

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There are nearly one billion people worldwide who suffer from some form of mental disorder. Of concern is that one in seven teenagers has a mental health issue and that pandemics such as COVID-19 precipitate mental health issues, while at the same time exacerbating pre-existing mental health conditions. The importance of mental health is increasingly being acknowledged. The inclusion of mental health in sustainable developmental goals (SDGs) is a case in point. One multi-country study revealed mental health as having taken the second spot as a health concern in most countries. Of utmost concern are findings that these waves of mental health issues we are currently seeing are not solely attributed to the pandemic. The rise in mental health issues has been associated with a rising trend of structural issues at the workplace for some time. At the same time, the health care workers, who are the supposed carers, are themselves burnt out, overworked and fighting the same battles of juggling parenthood, work pressures, insecurities and toxic work environments. In short, they too have not been spared from mental health issues. In our view, finding innovative means to address the mental health issue is an urgent task. The Organization for Economic Cooperation and Development (OECD) proposes a multi-sectoral integrated approach to mental health, going beyond mental health specialists, to include multiple actors and sectors from schools, teachers, line managers and community actors. As societies in Europe seek whole society approaches to mental health, we propose the “Talk to Granny” initiative. This proposal involves encouraging individuals to have conversations with their grandmothers, a free, tried and tested mutually beneficial resource generations have turned to in times of difficulties in most cultures

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Public health communication: Attitudes, experiences, and lessons learned from users of a COVID-19 digital triage tool for children

Cited by 2 publications

References 22 publications

Public health agencies’ use of social media for communication during pandemics: a scoping review of the literature

Public health agencies’ use of social media for communication during pandemics: a scoping review of the literature

The Talk to Granny initiative: societies world-wide seek whole society approaches to mental health

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