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“…One way to respond to the wicked problems of changing environment in service development, but which also requires cross-boundary coordination, is public procurement. McKevitt et al (2014) explored the factors that influence buyer decision making in public procurement to better understand the processes and conditions that support different supply arrangements and maximize SME participation. Motivation for deployment of the CFTs are seen in improvement and understanding processes and conditions that support different supply arrangements in public procurement, reducing costs and providing better services to customers in different levels of public administration (McKevitt et al , 2014).…”
Section: Resultsmentioning
confidence: 99%
“…McKevitt et al (2014) explored the factors that influence buyer decision making in public procurement to better understand the processes and conditions that support different supply arrangements and maximize SME participation. Motivation for deployment of the CFTs are seen in improvement and understanding processes and conditions that support different supply arrangements in public procurement, reducing costs and providing better services to customers in different levels of public administration (McKevitt et al , 2014). As an outcome, CFTs are also seen as possible way to create best possible purchasing unit in public sector organization (Murray, 2002).…”
Section: Resultsmentioning
confidence: 99%
“…There are also some examples of those (e.g. McKevitt et al , 2014; Palmer, 1996). The answer to questions how to coordinate public organizations as a system, and handle wicked problems, is more likely to be found in the latter category.…”
Purpose
The purpose of this paper is to review the empirical research on matrix organizations and cross-functional teams (CFTs) in the public sector, focussing on typical application areas and settings and on motivation for deployment and evidence of utility.
Design/methodology/approach
This is a systematic literature review compiled from several electronic databases. Data cover the period from 1990 to 2015 and are confined to academic articles written in English.
Findings
Applications of the matrix approach in public sector organizations are found in human resource management and performance management, service development and public procurement, and creation of new organizations or organization reform and network organizations. While the proven utility of matrix organization is often unclear, especially CFTs are linked to better organizational performance, improved coordination, internal collaboration and development of cross-boundary tasks.
Research limitations/implications
Methodological limitations relate to excluded data due to non-accessible articles.
Practical implications
The findings have practical implications for public sector organizations in adapting to a changing environment.
Originality/value
This is the first systematic literature review of matrix management in public sector organizations.
“…One way to respond to the wicked problems of changing environment in service development, but which also requires cross-boundary coordination, is public procurement. McKevitt et al (2014) explored the factors that influence buyer decision making in public procurement to better understand the processes and conditions that support different supply arrangements and maximize SME participation. Motivation for deployment of the CFTs are seen in improvement and understanding processes and conditions that support different supply arrangements in public procurement, reducing costs and providing better services to customers in different levels of public administration (McKevitt et al , 2014).…”
Section: Resultsmentioning
confidence: 99%
“…McKevitt et al (2014) explored the factors that influence buyer decision making in public procurement to better understand the processes and conditions that support different supply arrangements and maximize SME participation. Motivation for deployment of the CFTs are seen in improvement and understanding processes and conditions that support different supply arrangements in public procurement, reducing costs and providing better services to customers in different levels of public administration (McKevitt et al , 2014). As an outcome, CFTs are also seen as possible way to create best possible purchasing unit in public sector organization (Murray, 2002).…”
Section: Resultsmentioning
confidence: 99%
“…There are also some examples of those (e.g. McKevitt et al , 2014; Palmer, 1996). The answer to questions how to coordinate public organizations as a system, and handle wicked problems, is more likely to be found in the latter category.…”
Purpose
The purpose of this paper is to review the empirical research on matrix organizations and cross-functional teams (CFTs) in the public sector, focussing on typical application areas and settings and on motivation for deployment and evidence of utility.
Design/methodology/approach
This is a systematic literature review compiled from several electronic databases. Data cover the period from 1990 to 2015 and are confined to academic articles written in English.
Findings
Applications of the matrix approach in public sector organizations are found in human resource management and performance management, service development and public procurement, and creation of new organizations or organization reform and network organizations. While the proven utility of matrix organization is often unclear, especially CFTs are linked to better organizational performance, improved coordination, internal collaboration and development of cross-boundary tasks.
Research limitations/implications
Methodological limitations relate to excluded data due to non-accessible articles.
Practical implications
The findings have practical implications for public sector organizations in adapting to a changing environment.
Originality/value
This is the first systematic literature review of matrix management in public sector organizations.
“…PP is essentially the implementation of an executive‐branch decision to acquire goods or services from the private sector, though this definition is ambiguous and tends to vary between scholars (McKevitt et al 2014; Prier and McCue 2009) and practitioners (Schapper et al 2006; Snider and Rendon 2008). For the sake of clarity, we use the OECD’s definition:Public procurement refers to the purchase by governments and state‐owned enterprises of goods, services and works.…”
This article presents a descriptive review of public procurement research conducted between 2010 and 2018 based on the coding of a sample of 743 relevant articles. We use the results to build a case for making public procurement a subfield of public administration research. We first present a systematic framework for studying public procurement that lays the ground for the coding strategy. Second, we outline the scope and method of the research, and then describe our findings regarding the most important topics, journals and authors in the recent literature on public procurement. Finally, we suggest how to improve the visibility and relevance of public procurement research in public administration journals.
“…For instance, rules and regulations govern and limit the interplay between firms and their prospective public sector customers in the tendering process (Murray, 2009b). Thus, understanding how the public sector market operates is crucial if an SME seeks to become a supplier for the public sector (McKevitt et al , 2014; Woldesenbet and Worthington, 2019). SMEs that can interact with public sector customers and master the technicalities of the procurement process tend to succeed in calls for tenders (Flynn and Davis, 2017).…”
PurposeThis paper investigates how the market orientation of SMEs toward public sector customers enables firms to participate and succeed in public procurement.Design/methodology/approachThe authors used a survey-based methodology. First, the authors reconfigured an empirical construct of market orientation for private sector markets to measure the market orientation toward public sector customers. Then they conducted a survey of Finnish firms to test the construct and how it predicted firm performance in public procurement.FindingsThe authors find empirical support for firms to adopt a market orientation toward public sector customers. Their results suggest that customer and competitor orientations are positive predictors of participating and winning supply contracts in public sector tenders.Research limitations/implicationsSelf-reported survey data from a single country may limit the generalizability of results.Originality/valueThis paper is the first to report a market orientation toward public sector customers and describe how it is related to supplier performance in public procurement.
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