PTCB Task Analysis Identifies Role of Certified Pharmacy Technicians in Pharmaceutical Care

Muenzen, Patricia M.; Greenberg, Sandra; Murer, Melissa M.

doi:10.1016/s1086-5802(15)30381-8

Cited by 10 publications

(16 citation statements)

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“…Recent years have witnessed their involvement in patient triage, inventory management, and quality assurance initiatives. 1 Technicians' routine involvement in such day-to-day activities as medication preparation and delivery remains critical to patient welfare. However, higher rates of errors by technicians than pharmacists may result in a greater likelihood that the patient's medication order is mislabeled or filled improperly.…”

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confidence: 99%

Certified pharmacy technicians’ views on their medication preparation errors and educational needs

Desselle

2005

American Journal of Health-System Pharmacy

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confidence: 99%

Certified pharmacy technicians’ views on their medication preparation errors and educational needs

Desselle

2005

American Journal of Health-System Pharmacy

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“…8 In 1999, the PTCB published a task analysis that would be regularly updated and serve as the foundation for the PTCB's certification program. 9 In 2002, the National Association of Boards of Pharmacy joined with the PTCB to work with state boards of pharmacy to encourage acceptance of the PTCB certification program as a recognized assessment tool for pharmacy technicians. 10 Currently, most state boards of pharmacy do not require PTCB certification.…”

Section: Discussionmentioning

confidence: 99%

“…Besides appearing in the model curriculum, knowledge of monitoring and screening equipment for blood glucose meters is also included in the Pharmacy Technician Certification Examination Content Outline. 9 Our module on blood glucose meters was designed to enhance on-the-job training of pharmacy technicians in community pharmacies. We tried to integrate components of national standards for pharmacy technician training with a structured program to enhance the abilities of technicians who have already been trained on the job.…”

Section: Discussionmentioning

confidence: 99%

Training Pharmacy Technicians in Community Pharmacy about Technical Aspects of Blood Glucose Meters

Hilaire

Powers

Kitz³

2004

Journal of Pharmacy Technology

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Objective: To develop a structured training module for community pharmacy technicians to enhance on-thejob training, with a focus on the technical aspects associated with blood glucose meters. Methods: A 3-hour live training session was offered about the technical features of blood glucose meters. A 54-page manual was developed and provided to enhance the training sessions and for later use as a reference. Participation was voluntary and participants answered a 10-item pre-training survey and a 15item post-training survey. The surveys contained questions about the knowledge and beliefs the technicians had about blood glucose meters.Results: Thirty-nine pharmacy technicians from 21 pharmacies participated in the training. Seventy-three percent of the participants expressed that they were very interested in taking an advanced role as a pharmacy technician. Sixty-four percent of the participants strongly agreed that the content of the program added to their knowledge about blood glucose meters. Fifty-two percent of the participants have been employed for >3 years by their employer. Conclusions: Community pharmacists today are striving to integrate patient care with the goods and services traditionally associated with pharmacy. Pharmacy technicians are recognized as an important resource in helping pharmacists provide better patient care. The structured training module described in this article is designed to supplement on-the-job training. Formal training through accredited training programs may be required in the future. Structured technician training modules may provide a means for transition from predominantly on-the-job training to formal training.

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“…This involved first examining the literature on recent pharmacy task analysis surveys and other research identifying technician responsibilities. [32][33][34] The criteria and objectives of the PTCE were then examined to identify key knowledge and skill areas tested for by the exam. 29 The PTCE was used as a principal means for identifying knowledge and skill sets because the contents of the ExCPT exam were not available to the researchers, and ICPT had not yet completed its accreditation process, although this process was underway at the time.…”

Section: Questionnairementioning

confidence: 99%

Pharmacists' Perceptions of the Value of Technician Certification through a Nationally Accredited Certification Program

Desselle

Schmitt²

2010

Journal of Pharmacy Technology

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Background: There has been considerable debate over the appropriate credentialing of pharmacy technicians; however, there have been no previous attempts to ascribe the value associated with national certification. Objective: To assess pharmacists' perceptions of the skills, knowledge, and attitudes gained by technicians from the certification process and toward pharmacy technician certification in general. Methods: A self-administered questionnaire was mailed to a random sample of pharmacists from 6 states. These states were selected primarily due to criteria regarding their regulations on technician certification so that pharmacists had the opportunity to work with both certified as well as noncertified technicians. The questionnaire contained items to elicit respondents' perceptions of the impact of certification on technicians' skills, knowledge, and attitudes, as measured on Likert-type scales. There were additional items related to overall perceptions of the certification process. Unpaired t-tests, 1-way analyses of variance, and Wilcoxon ranked-sign tests were conducted. Results: Analyses were conducted on 609 usable responses among the 795 returned. Certification was reported to have a moderate contribution toward myriad technician skills, knowledge, and attitudes in ambulatory and acute care settings. Pharmacists in ambulatory care settings, with greater familiarity with the Pharmacy Technician Certification Examination, were more positive (p < 0.01) about the impact of certification. Certification of technicians was viewed as a more valuable source of training and education than prior nonpharmacy work experience, completion of a vocational training program, or a 4-year college degree (p < 0.001) and equal to prior pharmacy work experience in another setting (p = 0.73). A vast majority of pharmacists supported mandatory certification and standardized education requirements to sit for a national certification examination. Conclusions: Pharmacists view certification as a valuable means of enhancing technician competence. Combinations of pedagogic approaches and experiential education may further improve technician proficiency and enhance patient care.

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PTCB Task Analysis Identifies Role of Certified Pharmacy Technicians in Pharmaceutical Care

Cited by 10 publications

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Certified pharmacy technicians’ views on their medication preparation errors and educational needs

Certified pharmacy technicians’ views on their medication preparation errors and educational needs

Training Pharmacy Technicians in Community Pharmacy about Technical Aspects of Blood Glucose Meters

Pharmacists' Perceptions of the Value of Technician Certification through a Nationally Accredited Certification Program

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