Psychosocial safety climate as an antecedent of work characteristics and psychological strain: A multilevel model

Dollard, Maureen F.; Opie, Tessa; Lenthall, Suzanne; Wakerman, John; Knight, Sabina; Dunn, Sandra; Rickard, Greg; MacLeod, Martha

doi:10.1080/02678373.2012.734154

Cited by 120 publications

(123 citation statements)

References 45 publications

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“…The level of autonomy appeared slightly lower (almost 10%) compared to another study on health care workers [40]. The PSC score reported in the current study was also somewhat lower than those of other study samples from the health care sector (ranging between 9 and 18% lower) [15, 16], and from other sectors (ranging between 22 and 28% lower) [13, 17]. This might be due to an organisational change that had recently taken place.…”

Section: Discussioncontrasting

confidence: 83%

The role of autonomy and social support in the relation between psychosocial safety climate and stress in health care workers

et al. 2017

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BackgroundHealth care workers are exposed to psychosocial work factors. Autonomy and social support are psychosocial work factors that are related to stress, and are argued to largely result from the psychosocial safety climate within organisations. This study aimed to assess to what extent the relation between psychosocial safety climate and stress in health care workers can be explained by autonomy and social support.MethodsIn a cross-sectional study, psychosocial safety climate, stress, autonomy, co-worker support, and supervisor support were assessed using questionnaires, in a sample of health care workers (N = 277). Linear mixed models analyses were performed to assess to what extent social support and autonomy explained the relation between psychosocial safety climate and stress.ResultsA lower psychosocial safety climate score was associated with significantly higher stress (B = −0.21, 95% CI = −0.27 – -0.14). Neither co-worker support, supervisor support, nor autonomy explained the relation between psychosocial safety climate and stress. Taken together, autonomy and both social support measures diminished the relation between psychosocial safety climate and stress by 12% (full model: B = −0.18, 95% CI = −0.25 – -0.11).ConclusionsAutonomy and social support together seemed to bring about a small decrease in the relation between psychosocial safety climate and stress in health care workers. Future research should discern whether other psychosocial work factors explain a larger portion of this relation.Trial registrationThis study was registered in the Netherlands National Trial Register, trial code: NTR5527.

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Section: Discussioncontrasting

confidence: 83%

The role of autonomy and social support in the relation between psychosocial safety climate and stress in health care workers

et al. 2017

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“…Thus, even if the stimulus is removed the effect persists over time (Dormann & Van de Ven, 2014). In research noted earlier, PSC showed long-lasting effects on workload, job control and supervisor support, along with emotional exhaustion and psychological distress over 24 months (Dollard, Opie, et al, 2012). Since PSC is a property of the organisation and because organisational modifications to policy, practices and procedures in relation to worker health are likely to move slowly, we expect that PSC predicts levels of psychosocial risks and emotional exhaustion 12 months later.…”

Section: Psychosocial Safety Climatementioning

confidence: 90%

“…There is growing evidence for this proposition (Dollard & Bakker, 2010), and evidential support has been found across cultures (Idris, Dollard, Coward, & Dormann, 2012). In a study of nurses, researchers found support for PSC as a probable "cause of the causes" of work-related stress: workunit levels of PSC in one sample of nurses predicted workload and, in turn, emotional exhaustion, in a second sample of nurses employed at the same work unit 24 months later (Dollard, Opie, et al, 2012). Therefore, a low level of PSC is argued to be a latent or underlying pathogen for psychosocial risks such as work pressure (Law et al, 2011).…”

Section: Psychosocial Safety Climatementioning

confidence: 93%

Psychosocial safety climate, psychosocial and physical factors in the aetiology of musculoskeletal disorder symptoms and workplace injury compensation claims

et al. 2015

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Causal agents for workers' compensation claims and physical injury have largely been identified as physical demands. We proposed an integrated theory of physical injury (i.e. musculoskeletal disorder symptoms [MSDs]) and workers' compensation claims, which combined psychosocial and physical mechanisms. A random, population-based sample of 1095 Australian workers completed a telephone interview on two occasions 12 months apart. As expected, the physical mechanism was confirmed; physical demands were related to MSDs, which in turn predicted workers' compensation claims. Further, a novel psychosocial mechanism was confirmed. Psychosocial safety climate (PSC; perceptions about the organisation's climate for psychological health) was a precursor to psychosocial risks (e.g. harassment, violence, bullying and work pressure). In turn, these psychosocial risks were related to emotional exhaustion, MSDs and then workers' compensation claims. Evidence was therefore provided for psychosocial-physical processes in explaining MSDs and workers' compensation for claims for physical injury. Occupational health and safety legislators and policy makers should be aware that, beyond physical demands, factors usually associated with risk for mental stress claims (e.g. harassment, bullying, and violence) may additionally manifest in physical health problems and workers' compensation injury claims. Focusing on modifying the PSC in an organisation, "the cause of the causes", may be an effective injury prevention and intervention strategy.

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“…Among many measures designed to capture organisational features, Dollard and her colleagues have developed the psychosocial safety climate (PSC) scale. This scale is specifically designed to assess organisational climate experienced by employees concerning management values, priorities and practices for the prevention of psychosocial work hazards and the improvement of workers’ psychological health and well‐being (Bailey, Dollard, & Richards, ; Dollard et al., ; Hall, Dollard, Winefield, Dormann, & Bakker, ).…”

Section: Introductionmentioning

confidence: 99%

Psychosocial safety climate, workplace violence and self‐rated health: A multi‐level study among hospital nurses

Pien

Cheng

2018

J Nurs Manag

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Psychosocial safety climate as an antecedent of work characteristics and psychological strain: A multilevel model

Cited by 120 publications

References 45 publications

The role of autonomy and social support in the relation between psychosocial safety climate and stress in health care workers

The role of autonomy and social support in the relation between psychosocial safety climate and stress in health care workers

Psychosocial safety climate, psychosocial and physical factors in the aetiology of musculoskeletal disorder symptoms and workplace injury compensation claims

Psychosocial safety climate, workplace violence and self‐rated health: A multi‐level study among hospital nurses

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