Objectives To evaluate how well women learned and retained information given to them by either a leaflet or a computer-generated information system, and which system they preferred to use for obtaining information about urinary symptoms. Subjects and methods Forty women answered 11 questions on the aetiology, investigation and treatment of lower urinary tract symptoms. They were then randomized to use one of the information systems for 20 min, after which they answered the same urological questions. The women then crossed over to use the other information system for 20 min and afterwards completed a preference questionnaire. Results The mean baseline scores from a possible total of 11 were 3.9 and 4.3 for the computer and lea¯et groups, respectively. The mean improvements in scores were 3.6 (P<0.001) and 2.8 (P<0.001) for the computer and lea¯et groups, respectively. Both information systems were well liked by all of the women and 26 (65%) said they would prefer to use a computer-generated system in the future if given a choice. Conclusions Women signi®cantly increased their knowledge of urinary problems after using a computergenerated information system or a lea¯et. Although there were few subjects, there appeared to be a trend for the computer system to be both better liked and slightly more effective. Keywords patient information, detrusor instability, touch screen, lea¯ets, randomized trial
IntroductionClinicians are encouraged to provide patients with extensive knowledge of their condition, to allow joint decision-making and informed consent on their future treatment [1]. Such information is given in several different ways. Apart from direct consultation, the most common methods are lea¯ets, posters, audiotapes and videotapes. More recently, the use of computers with touch screens was described [2,3]. We have developed such a system to provide information about the causes, investigation and treatment of urinary frequency, urgency or urge incontinence in women. Herein we report the results of a pilot study comparing this computer system with our existing lea¯et method. The aim was to evaluate from which system women best learned and retained information, and which system they preferred to use.
Subjects and methodsThe setting was an associated teaching hospital of the University of Bristol. The urodynamic unit receives new and tertiary referrals from GPs, gynaecologists and urologists. Between August 1999 and February 2000, women referred to the unit were invited to participate in this study comparing a computer-generated information system with a lea¯et. Women were eligible if they were referred by their GPs before further hospital consultation, investigation or treatment. Women with visual or mental handicap were excluded. The study was approved by the local research ethics committee. Eligible women were sent information describing the study, along with their clinic appointment letter. Those interested in participating were asked to attend the department 1 h before their appointment. On arrival a written co...