Psychometric properties of the Polish adaptation of <i>Technostress Creators and Technostress Inhibitors Scale</i>

Abstract

Background: The use of information and communication technologies by employees of organizations may cause technostress for their users. The sources of technostress in organizations are techno-overload, techno-invasion, techno-complexity, techno-insecurity, techno-uncertainty. An organization may also have technostress inhibitors that counteract the experience of technostress. Material and Methods: The purpose of this research was to determine the psychometric properties of the Polish adaptation of Technostress Creators and Technostress Inhibitors Scale. Results: In the first study (N = 632), the 8-factor structure of the questionnaire was confirmed by the use of confirmatory factor analysis (CFA). Furthermore, a high internal consistency of the adapted method was obtained. The second study (N = 451) confirmed the external validity of the adapted method by correlating it with the Perceived Stress Scale. The third study (N = 123) confirmed high stability at the time of results obtained in 2 measurements with the adapted scale. Conclusions: To conclude, it can be stated that the Polish adaptation of the Technostress Creators and Technostress Inhibitors Scale is characterized by good psychometric indicators and can be successfully used in various organizations in the diagnosis and reduction of technostress. Med Pr. 2022;73(4)

PJPR Vol. 37 No. 3 (2022)

“…The age range of 18-65 years is the legislative range of labor force participation in Poland. Previous analyses did not reveal statistically significant differences in the severity of technostress by age and work experience in the study group (Kot, 2022). Therefore, analyses were performed on the entire study sample without distinguishing subgroups.…”

“…The study used the Polish version of Technostress Creators and Technostress Inhibitors Scale (Kot, 2022) consisting of 36 statements. The statements are grouped into two components with 8 scales namely Technostress Creators (Techno-overload, Techno-invasion, Technocomplexity, Techno-insecurity, Techno-uncertainty) and Technostress Inhibitors (Literacy Facilitation, Technical Support Provision, Involvement Facilitation).…”

“…The range of possible scores is from 1 to 5 and higher the score, the higher the level of technostress creators and technostress inhibitors. The Polish adaptation is characterized by good psychometric properties with the reliability coefficients of individual subscales ranges from .86 to .93 (Kot, 2022).…”

Design and Evaluation of Personalized Services to Foster Active Aging: The Experience of Technology Pre-Validation in Italian Pilots

“…Fischer et al developed a new tool to assess the digital stress perceptions [ 40 ], but the most commonly used test is the Perceived Stress Scale (PSS). The aim of the PSS is to quantify the perceived stress related to the use of technology [ 41 , 42 ], testing the differences in perceived stress. In most cases, the test has been administered at two times: at the beginning and end of a period of using technological solutions (web-based technologies, smartphones, applications, etc.)…”

Assessment of the Quality of Technophilia and Technophobia Validated Questionnaires for Management of Digital Health Interventions: Systematic Review and Delphi Consensus. (Preprint)

“…Following evaluation, 7 studies were selected for qualitative synthesis (Figure 1). Of papers included, three instruments assessed technostress [11,13,16], two scales focused on technophobia [12,15], one questionnaire evaluated technophilia 10 , and the remaining analysed both technophilia and technophobia [14].…”