Provision of a Model to Spread the Use of Information Technology in Serving

Abstract

After the arrival of new technologies to communities, the way of using these technologies in organizations had been encountered with several developments. An organization's authorities necessarily need to understand that today accountability and acceptance responsibility in organizational serving criteria has been reached into the field of information technology. Dependency of organizations and employees and referrers, as well as organizational processes and procedures on information technology tool has doubled the necessity to take seriously the issue called information technology universality in server organizations. Therefore, information technology universality is an organizational advantage. Organizations need to be managed effectively in information technology universality for serving in order to succeed. The purpose of this article is to provide appropriate and desirable strategies for serving by spreading the use of information technology. The effective factors on spreading the use of information technology for serving have been firstly identified in this article. Then, the current and desirable status of organization in terms of the use of information technology has been investigated. In continue the appropriate strategies have been provided to apply information technology for serving in this institution while identifying critical factors.