Prototype Evaluation and User-Needs Analysis in the Early Design of Emerging Technologies

Anastassova, Margarita; Mégard, Christine; Burkhardt, Jean‐Marie

doi:10.1007/978-3-540-73105-4_42

Cited by 36 publications

(24 citation statements)

References 8 publications

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“…A PresenceScape user test [5] was recently performed with a small distributed team of thirteen Table IV, the thirteen users ranging in age from 25 to 39 came from six different cultures. The objective of the user test was twofold: 1) to assess the distributed team's use of the system in a daily live working context, and 2) as a monitoring tool for technical improvement of the stability and performance.…”

Section: User Test and Preliminary Resultsmentioning

confidence: 99%

PresenceScape: Virtual World Mediated Rich Communication

Lou¹,

Bouwen²,

Willaert

et al. 2012

Bell Labs Tech. J.

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Section: User Test and Preliminary Resultsmentioning

confidence: 99%

PresenceScape: Virtual World Mediated Rich Communication

Lou¹,

Bouwen²,

Willaert

et al. 2012

Bell Labs Tech. J.

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“…In ergonomics and in requirement engineering, authors have proposed various methods and tools to support these two approaches of needs analysis. Ergonomics suggests: (1) conducting activity analysis based on evaluation of prototypes [53], (2) doing analysis of verbal data produced during meetings involving designers or/and users [56,57]) and (3) using creativity methods [54] (e.g., brainstorming).…”

Section: Methods and Tools Used For Needs Analysismentioning

confidence: 99%

“…The users, as co-deciders, reject or validate specifications formalized by designers according to their knowledge on their own use of software [36]. The users, as evaluators, potentially evoke additional functionalities not anticipated either by designers or by project leaders [53]. This is relevant to integrate several profiles of designers and several profiles of users into our case study in order to identify a wide spectrum of needs.…”

Section: Stakeholders Involved In Needs Elaboration Processmentioning

confidence: 99%

Needs’ elaboration between users, designers and project leaders: Analysis of a design process of a virtual reality-based software

Loup-Escande

Burkhardt²,

Christmann

et al. 2014

Information and Software Technology

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is an open access repository that collects the work of Arts et Métiers ParisTech researchers and makes it freely available over the web where possible. b s t r a c tContext: The participation of users in the design process is recognized as a positive and a necessary element as artifacts suit their needs. Two complementary approaches of users' involvement co-exist: the user-centered design and the participatory design. These approaches involve learning process from users to designers and vice versa. However, there has no research in design of virtual reality (VR)-based software dealing with how the elaboration of needs is actually distributed in time and among users, designers and project leaders, as well as how it is actually supported by tools and methods.Objective: This paper aims to observe, in a real design project of a virtual reality-based software, how the various stakeholders (users, designers, project leaders) actually participate by sharing and pulling pieces of information from the process of needs elaboration, and how these contributions evolve throughout the decisions made in the course of the project. Method: Our method, based on the observation of the practices in collective design, allows us to collect and analyze the relationship between each possible action (e.g., elicitation), each stakeholder who initiates these actions (e.g., users) and each phase of the design process (e.g., evaluation phase), and the dynamics of the construction of needs. Results: Our results detail how the elicited needs are dealt with by designers, users and/or project leaders: (1) we show a strong contribution of users in the design, compared to others stakeholders, (2) among the needs elicited by users, most have been validated by the designers, (3) some elicited needs could have been firstly rejected and finally validated and implemented. Conclusion:We identify the reasons which justify and explain our results confronting them to the literature. We underline the conditions have been satisfied in our study in order to involve effectively users in the design of emerging technologies.

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“…Such projects are often dominated by a strong technology push, with user needs often remaining a minor concern. Consequently, ergonomists often take part only in the later parts of such projects, during prototype evaluation (Anastassova et al, 2007).…”

Section: Case Study #1: Innovative Applications For An Emerging Technmentioning

confidence: 99%

Anticipating the use of future things: Towards a framework for prospective use analysis in innovation design projects

2013

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Prototype Evaluation and User-Needs Analysis in the Early Design of Emerging Technologies

Cited by 36 publications

References 8 publications

PresenceScape: Virtual World Mediated Rich Communication

PresenceScape: Virtual World Mediated Rich Communication

Needs’ elaboration between users, designers and project leaders: Analysis of a design process of a virtual reality-based software

Anticipating the use of future things: Towards a framework for prospective use analysis in innovation design projects

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