Protótipo de Alta Fidelidade de Assistente Virtual para Instituições de Ensino no Estado do Amazonas

Abstract

In educational institutions, the use of virtual assistants has beenencouraged due to the possibility of disseminating relevant information,assisting in communication between actors and providingsupport in organizing academic activities. Despite the existence ofseveral virtual assistants, these systems do not present real-timeinformation or data at a personalized level of detail. In addition,the systems that provide this information are not free of charge,making it difficult for institutions with low resources to adopt them.Considering the importance of assisting students and teachers duringacademic activities through the provision of information, thiswork presents a proposal for a virtual assistant application forFederal Institute of Amazonas Campus Manaus Distrito Industrial(IFAM/CMDI). Brainstorming and benchmarking techniques wereapplied to survey the functionalities to be presented by the systemand a high-fidelity prototype of the system was developed. As aresult, it was possible to present the various dialogues that theassistant will provide and the types of information that will bepresented to the various actors within the educational institution.