Protecting vulnerability. An international comparison of social workers as street-level bureaucrats during the COVID-19 lockdown
Lluis Francesc Peris Cancio,
Maria Alexandra Monteiro Mustafá
Abstract:PurposeThe purpose of this article’s research was threefold. Firstly, it aimed to investigate how social services professionals coped during the pandemic period by comparing their involvement in five different national contexts. Secondly, it analysed how these professionals have performed their duties according to the street-level bureaucracy theory. Finally, the third question examines social workers' strategies to guide their professional role when they may have had more discretion in their actions. The rese… Show more
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