2015
DOI: 10.1590/s0034-759020150509
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Proposta De Investigação Sobre O Uso De Software No Suporte À Inovação Em Serviços

Abstract: PROPOSTA DE INVESTIGAÇÃO SOBRE O USO DE SOFTWARE NO SUPORTE À INOVAÇÃO EM SERVIÇOS Investigation proposal on software as a tool for innovation in services Propuesta de investigación sobre software como soporte a la innovación en servicios RESUMOEste artigo examina os objetivos, instrumentos e características das inovações habilitadas por Tecnologias da Informação e Comunicação (TICs) no Brasil, enfatizando as tecnologias utilizadas, os canais habilitados pelas ferramentas digitais, os processos de aprendizado … Show more

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Cited by 4 publications
(2 citation statements)
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“…However, the creation of innovation strategies or the definition of an innovation process, which can be incorporated into its management, are not always carried out (Sundbo, 1997). In this sense, innovation management allows to formalize and organize innovation processes, facilitating organizations to develop innovation activities in a systematic way (Pinheiro & Tigre, 2015).…”
Section: Introductionmentioning
confidence: 99%
“…However, the creation of innovation strategies or the definition of an innovation process, which can be incorporated into its management, are not always carried out (Sundbo, 1997). In this sense, innovation management allows to formalize and organize innovation processes, facilitating organizations to develop innovation activities in a systematic way (Pinheiro & Tigre, 2015).…”
Section: Introductionmentioning
confidence: 99%
“…The innovation management is a mechanism that allows the innovation process to be formalized, facilitating companies to generate new ideas, practices and products in a systematic way (Pinheiro & Tigre, 2015), producing a positive effect of innovation in the performance of small, medium and large companies (Ndubisi, Capel, & Ndubisi, 2015).…”
Section: Introductionmentioning
confidence: 99%