Proposal of Software Solution to Distant Access of the Alarm Registration Centre to Technical Equipment

Abstract

The distant access of the alarm registration centre to technical devices increases the technical specialists ́ productivity since they do not have to travel physically to the customers who are tens kilometres away. Due to the elimination of the need to travel, the time is saved and the operational costs of controlled devices are significantly lowered. The distant access solution has already been implemented in practice and provides the technicians of the assembly company with the preliminary default diagnostics, and thus accelerating their removal.