Proposal of Service Experience Principle and Action Plans for Inclusive Social Media Service Design: Experience of Social Minorities
Bitnuri Kim,
Yoori Koo
Abstract:Othering & Belonging Institute, and oversees the Institute's burgeoning research initiatives and ongoing projects. In particular, Stephen leads the Inclusiveness Index initiative, fair housing policy and opportunity mapping project with the Equity Metrics team. Stephen's research focuses on the mechanisms of inter-group inequality, "othering," structural racism, and the design of effective equity interventions as permitted by law. Elsadig Elsheikh is the Global Justice Program Director at the Othering & Belong… Show more
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