Proposal for an Evaluation Method for the Performance of Work Procedures

Abstract

BackgroundNoncompliance of operators with work procedures is a recurrent problem. This human behavior has been said to be situational and studied by many different approaches (ergonomic and others), which consider the noncompliance with work procedures to be obvious and seek to analyze its causes as well as consequences.MethodsThe object of the proposed method is to solve this problem by focusing on the performance of work procedures and ensuring improved performance on a continuous basis.ResultsThis study has multiple results: (1) assessment of the work procedures' performance by a multicriteria approach; (2) the use of a continuous improvement approach as a framework for the sustainability of the assessment method of work procedures' performance; and (3) adaptation of the Stop-Card as a facilitator support for continuous improvement of work procedures.ConclusionThe proposed method emphasizes to put in value the inputs of continuous improvement of the work procedures in relation with the conventional approaches which adopt the obvious evidence of the noncompliance to the working procedures and seek to analyze the cause–effect relationships related to this unacceptable phenomenon, especially in strategic industry.

Improvement of the procedure for assessing the personnel of the agricultural organization

“…As a rule, there is a need to involve external experts -professional consultants from outside during certification. In modern conditions, there occur very common situations, when the basic conditions are set by a client, which is a commercial organization, whereasthe organization of certification system is set up directly by the consultants [22,23].…”

Structural model of factors contributing to the motivational problem of taking shortcuts at construction workplaces in the Kingdom of Saudi Arabia

“…Few studies aimed to understand the constraints on workers' capabilities and their needs based on the conditions of their work environment (Report et al., 2001; Jaffar and Lop, 2011a,b; Moura et al., 2017a,b; Techera et al., 2018). Another study indicated that the effect of safety compliance on safe work practices was predicted by the effects of both workload and extra rules (Mohammed et al., 2016; Leung et al., 2016). These studies confirmed the need to address the margin of a personal lifetime to serve the important life-issues and minimize the associated tension.…”

“…Stress-based tension is another exogenous factor. It is affected by communication, physical work environment, and margin of a personal lifetime based on the evidences summarized in the literature section (Report et al., 2001; Hobbs and Williamson, 2003; Sheridan, 2008; Leung et al., 2010; Jaffar and Lop, 2011a,b; Ganguly, 2011; Shi and Inoue, 2012; Bowen et al., 2014; Amorim and Pereira, 2015; Blazsin and Guldenmund, 2015; Zhou and Jiang, 2015; Bergheim et al., 2015; Moreno and Cavazotte, 2015; Praino and Joseph, 2016; Leung et al., 2016; Mohammed et al., 2016; Yoon et al., 2016; Jepson et al., 2017; Moura et al., 2017a,b; Liang et al., 2018; Oah et al., 2018; Techera et al., 2018).…”