Online shopping is one of the alternatives that people do during the COVID-19 pandemic. Food and health equipment are products that are experiencing an increase in online transactions. Willingness to buy when consumers have confidence in the product, and when they want to shop online, consumers usually consider online consumer reviews and online consumer ratings available in the marketplace, which provide information about the product and recommendations from the consumer's perspective. That is, willingness to buy can be made through online consumer reviews and online consumer ratings. This study aims to obtain (1) an overview of online consumer reviews (2) online consumer ratings (3) a description of willingness to buy (4) the magnitude of the influence of online consumer reviews on willingness to buy (5) the magnitude of the influence of online consumer reviews on availability. Based on the objectives, this research is classified into descriptive and verification types. The sample in this study was 200 respondents who were collected using purposive sampling method. The analysis technique used is the Structure Equation Model (SEM). The results showed that the description of online consumer reviews was in the fairly good category, online consumer ratings were in the fairly good category, and availability was in the fairly good category.