Promoting knowledge sharing in the workplace: Punishment v. reward

Zhang, Zaisheng; Song, Fang; Song, Zhen

doi:10.1016/j.chaos.2019.109518

Cited by 26 publications

(23 citation statements)

References 52 publications

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“…Knowledge is defined as the "information processed by individuals, including ideas, facts, expertise, and judgments relevant for an individual, team, and organizational performance" (Wang and Noe, 2010). Whereas knowledge-sharing is defined as the "provision of task information and know-how to help others and to collaborate with others to solve problems, develop new ideas or implementing policies or procedures" (Zhang et al, 2020). It is the process when employees reciprocally exchange their (implicit and explicit) knowledge and jointly produce new knowledge (van den Hooff and de Ridder, 2004).…”

Section: Knowledge-sharingmentioning

confidence: 99%

“…Besides, knowledge-sharing can reduce production costs, Improve decision-making, coordination of results, innovating, and boosting profits from new products. (Allameh, 2018), helping build social relationships between employees (Zhang et al, 2020).…”

Section: Knowledge-sharingmentioning

confidence: 99%

“…Knowledge-sharing cannot be coerced or mandated but can be promoted and facilitated (Zhang et al, 2020). According to the leader-member exchange (LMX) theory, which is based on the notion that subordinate attitudes and behaviors are influenced by the leadersubordinate relationship.…”

Section: The Moderating Role Of Trust In Aggressive Humor-knowledge-smentioning

confidence: 99%

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The Role of Employee Trust in the Relationship Between Leaders’ Aggressive Humor and Knowledge Sharing

Fayyad

2020

Journal of Association of Arab Universities for Tourism and Hos

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Purpose-The current paper aims to examine leaders' aggressive humor's influence on knowledge-sharing among hotel employees. Employee Trust is also tested as a moderator variable between this association. Design/methodology-An online questionnaire of 387 customer-contact employees of 38 five-star hotels located in Sharm El-Sheikh in Egypt provided data on the moderating role of trust in aggressive humor-knowledge-sharing relationships. Using the SEM by the PLS method by SmartPLS3 program, the data were analyzed, and the hypotheses were tested. Findings-Aggressive humor is negatively related to knowledge-sharing among hotel employees. Results also confirm the intervening role of trust as a moderator in the relationship between aggressive humor and knowledge-sharing. Practical implications-The results underscore the trust variable's benefits as a moderator in the relationship between aggressive humor and knowledge-sharing. Originality/value-This paper developed a model for the moderating effect of trust on the association between aggressive humor and knowledge-sharing. Thus, the study fills part of the gap dearth of studies that have examined the impact of negative humor in the workplace.

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Section: Knowledge-sharingmentioning

confidence: 99%

Section: Knowledge-sharingmentioning

confidence: 99%

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The Role of Employee Trust in the Relationship Between Leaders’ Aggressive Humor and Knowledge Sharing

Fayyad

2020

Journal of Association of Arab Universities for Tourism and Hos

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“…Knowledge sharing refers to employees sharing their workrelated experiences, expertise, know-how, and contextual information with their peers through informal and formal interactions within or across teams or work units [1]. Knowledge sharing has thus received considerable attention, due to its vital role in the development of organizations' competitive advantages [2]. However, in real life, individuals cannot share their knowledge with others at all times because of knowledge ownership and the need for the protection and pursuit of their own interests.…”

Section: Introductionmentioning

confidence: 99%

“…at is, promoting knowledge sharing is a difficult task, as hoarding and guardedly considering knowledge are natural human tendencies, meaning we cannot expect individuals to simply share their ideas and insights because it is the right thing to do [3]. In short, individuals will not share knowledge if they think they can obtain more benefits from hoarding instead of sharing [2].…”

Section: Introductionmentioning

confidence: 99%

Altruistic Punishment, Status Conflict, and Knowledge Sharing in the Workplace: An Evolutionary Game Model

Song

et al. 2021

Discrete Dynamics in Nature and Society

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Second- and third-party altruistic punishments can both improve knowledge sharing, but it is debatable which does so better. We thus concurrently consider the influence of status conflict advantage and disadvantage on knowledge sharing. We also analyze knowledge sharing by introducing an evolutionary game model and conducting simulations, and reveal the following: (1) the appropriate choice for an organization that is increasing its knowledge contribution is third-party punishment; (2) the status conflict advantage and disadvantage play important roles in knowledge sharing. When the status conflict advantage is greater than the disadvantage, the two players eventually share knowledge, and vice versa. Interestingly, when the status conflict advantage is equal to the disadvantage, the player with the stronger sharing inclination has a powerful impact on the player who would rather hoard knowledge, thus ultimately leading him/her to share. (3) Guanxi, knowledge capacity, and synergy revenue have positive effects on knowledge sharing, while the knowledge sharing cost has a negative influence on them. Moreover, the stable equilibrium result is affected by the initial system state. In sum, our results not only promote the understanding of altruistic punishment and status conflict regarding knowledge sharing but also provide practical implications for both organizations and leaders.

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Comparative effects of knowledge-based antecedents in different realms of CMMI-based software process improvement success

Chen¹,

Lee²

2022

Computer Standards & Interfaces

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Promoting knowledge sharing in the workplace: Punishment v. reward

Cited by 26 publications

References 52 publications

The Role of Employee Trust in the Relationship Between Leaders’ Aggressive Humor and Knowledge Sharing

The Role of Employee Trust in the Relationship Between Leaders’ Aggressive Humor and Knowledge Sharing

Altruistic Punishment, Status Conflict, and Knowledge Sharing in the Workplace: An Evolutionary Game Model

Comparative effects of knowledge-based antecedents in different realms of CMMI-based software process improvement success

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