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2022
DOI: 10.3390/ijerph192013311
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Promoting Healthcare Workers’ Adoption Intention of Artificial-Intelligence-Assisted Diagnosis and Treatment: The Chain Mediation of Social Influence and Human–Computer Trust

Abstract: Artificial intelligence (AI)-assisted diagnosis and treatment could expand the medical scenarios and augment work efficiency and accuracy. However, factors influencing healthcare workers’ adoption intention of AI-assisted diagnosis and treatment are not well-understood. This study conducted a cross-sectional study of 343 dental healthcare workers from tertiary hospitals and secondary hospitals in Anhui Province. The obtained data were analyzed using structural equation modeling. The results showed that perform… Show more

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Cited by 19 publications
(18 citation statements)
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References 88 publications
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“…This implies that individuals are more inclined to adopt a new healthcare technology when they observe others using it and perceive its user-friendliness and practical utility. Our finding aligns with contemporary research indicating that SI functions as a mediator linking expectancy factors (performance and effort) to healthcare workers' intention to adopt intelligent computing systems for diagnosis and treatment purposes (Cheng et al, 2022). Based on our research model, it is noteworthy that the demonstration effect within SI may alleviate initial concerns regarding the insignificant direct effect of facilitating conditions, as behaviours observed in an individual's environment are readily imitated.…”
Section: Discussionsupporting
confidence: 87%
“…This implies that individuals are more inclined to adopt a new healthcare technology when they observe others using it and perceive its user-friendliness and practical utility. Our finding aligns with contemporary research indicating that SI functions as a mediator linking expectancy factors (performance and effort) to healthcare workers' intention to adopt intelligent computing systems for diagnosis and treatment purposes (Cheng et al, 2022). Based on our research model, it is noteworthy that the demonstration effect within SI may alleviate initial concerns regarding the insignificant direct effect of facilitating conditions, as behaviours observed in an individual's environment are readily imitated.…”
Section: Discussionsupporting
confidence: 87%
“…Building upon the existing body of knowledge, our study meticulously underscores the significance of social influence in the adoption of ChatGPT, reflecting patterns observed in various other contexts as denoted by studies 23 , 105 , 106 . By zeroing in on the unique microcosm of the university setting, we have been able to add layers of depth and specificity to this broader narrative.…”
Section: Discussionsupporting
confidence: 61%
“…Amplifying publicity and social influence, along with mandatory adoption, can accelerate technology acceptance. Positive social attitudes towards AI, built through effective promotion and word-of-mouth, can significantly influence healthcare workers' adoption intentions [ 59 ].…”
Section: Reviewmentioning
confidence: 99%